Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! free £20 top up for christmas

was told if i txt christmas o2 were giving their customers £20 at the end of january,i txt o2 in december and got a txt back to say i got it,still waiting on it...dose any1 know if i need to claim it anyway or what should i do??

GPRS on IPhone 5c

I keep getting GPRS on my phone instead of 3G or 4G, whichever one it's meant to be. Brand new phone, received it less than a week ago but this is the only fault so far.Spoken to 2 guys from O2, both gave me different things to do, one telling me to ...

Resolved! Unlock Iphone 4s

My contract is coming to an end in March and I want to get a sim card on 3 network to use in my current phone. What do I need to do?

Resolved! Network problem after iOS update

Hi, I updated to iOS 7.0.5 this morning via wifi, and since doing that, my phone will not connect to the O2 network. It just has "searching" in the top left corner. I spoke to O2 on the phone for about an hour and tried everything she said and nothin...

Resolved! How do I get the O2 Wifi profile installed on my non-3G iPad?

As an O2 customer I have the O2 Wifi profile installed and working on my iPhone 5. However, I would also like to get the profile installed on my non-3G iPad. I cannot install the app on the iPad because it is only compatible with 3G iPads, but that s...

Resolved! iMessage not activating 5s???

Hello all, I'm a newbie to this forum (but a longtime o2 customer fortunate enough to never have had unresolved issues!)I've upgraded from a pay monthly 4s to 5s last Friday, followed the usual set up process & have been unable to activate iMessage o...

Resolved! cancelling o2 simplicity unlimited 12 month contract, but I own the phone

Hi I want to cancel my o2 simplicity unlimited 12 month contract taken out Oct/Nov 2013. I own the Iphone that this contract is associated with and just want to use it for wifi, no calls or texts, could someone tell me please, would I have to pay out...

Resolved! Repair

Does anyone know a email or number where I can get in touch with O2 to find out where my phone is as I sent it for repair last Monday and was told i would have it back in 3 days and I emailed the insurance company and DPD who collected my phone both ...

Resolved! Dodgy upgrade call?!

I just got a call from an unknown number supposedly from o2 saying i'm due for an upgrade It sounded a bit dodgy, and they had no idea that i'd just received an upgrade! Thought i'd ask to find out if o2 actually conduct these calls. I've been a cust...

Resolved! Sync Calendars - Remove Duplicates

Hi all, I don't know if this is possible but i'll ask anyway. I have 3 Hotmail email accounts on my iPhone and I sync most of the calendars. The annoying thing is that some are duplicates - such as birthdays or appointments. But the problem is the en...

O2

Forum Posts