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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 411094 Views
  • 4 replies
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Resolved! Sim Swap

So i was doing the sim swap from my iphone 4s to my new 5s, by mistake i activated my new nano sim before i done the swap, now when i attempt to do the swap online or by text i get a message "we're already doing a swap for this phone". This was done ...

Anonymous by Not applicable
  • 4071 Views
  • 8 replies
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Resolved! 500GB data used in less than a day

Hi, I have an iPhone 5s and previously always had iPhones. I had a text message on 5th Feb (yesterday) saying I used all of my data allowance (this happened within one day as it is refreshed on 5th of each month). This therefore means I have managed ...

Anonymous by Not applicable
  • 4187 Views
  • 12 replies
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Resolved! iphone 5s 3g or 4g?

If i buy a iphone 5s on a 4g tarrif, will it switch to 3g if 4g isnt available. Both tarriffs are the same price ie £37 a month on the 5s and i dont know which to choose.

Anonymous by Not applicable
  • 4801 Views
  • 10 replies
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Cash back Tariffs

What is a cash back Tariff? Why do you give way £150? What are the differences between a cash back tariff and choosing a new tariff?

Anonymous by Not applicable
  • 6551 Views
  • 15 replies
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Resolved! free £20 top up for christmas

was told if i txt christmas o2 were giving their customers £20 at the end of january,i txt o2 in december and got a txt back to say i got it,still waiting on it...dose any1 know if i need to claim it anyway or what should i do??

Anonymous by Not applicable
  • 4028 Views
  • 10 replies
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GPRS on IPhone 5c

I keep getting GPRS on my phone instead of 3G or 4G, whichever one it's meant to be. Brand new phone, received it less than a week ago but this is the only fault so far.Spoken to 2 guys from O2, both gave me different things to do, one telling me to ...

Anonymous by Not applicable
  • 3396 Views
  • 6 replies
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Resolved! Unlock Iphone 4s

My contract is coming to an end in March and I want to get a sim card on 3 network to use in my current phone. What do I need to do?

Anonymous by Not applicable
  • 3432 Views
  • 3 replies
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Resolved! Network problem after iOS update

Hi, I updated to iOS 7.0.5 this morning via wifi, and since doing that, my phone will not connect to the O2 network. It just has "searching" in the top left corner. I spoke to O2 on the phone for about an hour and tried everything she said and nothin...

Anonymous by Not applicable
  • 9596 Views
  • 10 replies
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Resolved! How do I get the O2 Wifi profile installed on my non-3G iPad?

As an O2 customer I have the O2 Wifi profile installed and working on my iPhone 5. However, I would also like to get the profile installed on my non-3G iPad. I cannot install the app on the iPad because it is only compatible with 3G iPads, but that s...

Anonymous by Not applicable
  • 15954 Views
  • 13 replies
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Resolved! iMessage not activating 5s???

Hello all, I'm a newbie to this forum (but a longtime o2 customer fortunate enough to never have had unresolved issues!)I've upgraded from a pay monthly 4s to 5s last Friday, followed the usual set up process & have been unable to activate iMessage o...

Anonymous by Not applicable
  • 4700 Views
  • 14 replies
  • 0 kudos