
17-03-2013 15:35 - edited 17-03-2013 15:36
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17-03-2013 15:35 - edited 17-03-2013 15:36
I usually use about 600MB of my 1GB allowance every month, therefore on average about 20MB a day. My new month began on Friday but I didn't leave the house all day and was using my home wifi. I went out yesterday and used my phone as normal and not excessively. Getting home, I checked my usage and I've already used 120MB of my 1GB allowance in just two days.
I was wondering if there's a known issue with data usage at the minute. I used a little bit more data than normal in the first few days of having the phone back in December but it soon sorted itself out. I haven't changed any of my settings. Most notifications (Email, Facebook etc.) are switched off, my location settings are switched off and I've opted out of sending diagnostics to o2.
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on 17-03-2013 15:49
Although, my concern was that if I went over my data usage for the month, I'd incur extra charges. Speaking to an o2 Guru, they tell me that this isn't the case.
'Don't worry, even if you go over the data for the month there'll be no extra charge for the usage.' and 'No be assured that you'll not be charged, as per our policy we don't charge our customer's for the extra usage.'
Can I clarify this with anyone here?
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on 17-03-2013 15:37
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on 17-03-2013 15:38

on 17-03-2013 15:38
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on 17-03-2013 15:38
@Anonymous wrote:I usually use about 600MB of my 1GB allowance every month, therefore on average about 20MB a day. My new month began on Friday but I didn't leave the house all day and was using my home wifi. I went out yesterday and used my phone as normal and not excessively. Getting home, I checked my usage and I've already used 120MB of my 1GB allowance in just two days.
I was wondering if there's a known issue with data usage at the minute. I used a little bit more data than normal in the first few days of having the phone back in December but it soon sorted itself out. I haven't changed any of my settings. Most notifications (Email, Facebook etc.) are switched off, my location settings are switched off and I've opted out of sending diagnostics to o2.
Which phone are you using ?
Even tho your at home with wifi on when the iphone sleeps it reverts to 3g
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on 17-03-2013 15:43
I was aware of this but it caused me no problems before with my data usage. Since I've noticed that my phone has used 120MB in one day, I've switched my data off while at home.
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on 17-03-2013 15:47
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on 17-03-2013 15:47
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-03-2013 15:49
Although, my concern was that if I went over my data usage for the month, I'd incur extra charges. Speaking to an o2 Guru, they tell me that this isn't the case.
'Don't worry, even if you go over the data for the month there'll be no extra charge for the usage.' and 'No be assured that you'll not be charged, as per our policy we don't charge our customer's for the extra usage.'
Can I clarify this with anyone here?
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on 17-03-2013 15:54
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on 17-03-2013 15:54
Apple discussion going on here, seems to have been around a while https://discussions.apple.com/thread/3767668?start=0&tstart=0
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on 17-03-2013 16:20
I updated about 7 or 8 apps yesterday morning but I was at home and on wifi. However, if my phone went to sleep whilst still updating these apps, is it feasible that it was using 3G rather than wifi when applying said updates? I hope this is the cause of this high usage and I don't have to worry about going over my allowance this month.
Thanks for the help so far though!

17-03-2013 16:52 - edited 17-03-2013 16:52
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17-03-2013 16:52 - edited 17-03-2013 16:52
You could turn off mobile data and 3G while your at home.
You will however take a bigger hit in your battery.
At night I use airplane mode.

