iPhone 4 Dropping WiFi

[Anonymous]

Hi,

I hope someone can help - Im relatively new to the iPhone

I have an iPhone 4 on contract and connected it to my home wifi to set up my phone (i was sat in the same room as the router) and had no problems.

I then realised as i moved away from the router, my phone would drop the wifi signal and return to using 3G.

Both parents have iPhones (iPhone 3 and iPhone4S) and never have problems with connecting to the wifi automatically or signal in any room in the house.

I have reset my network settings, re connected to the router, turned my router on and off and restored my phone through itunes. If i enter the same room as the router it will connect to the wifi and may last for around 30 minutes away from the router room, but then disconnects.

Does anyone have any other suggestions or should i take it to Genius?

Thank you in advance

[Anonymous]

When you say you are moving away from the router and the iPhone is dropping the Wifi signal and reverting to 3G...how far away are you talking?

[Anonymous]

Upstairs in my house. I have no problem with connection on my laptop or iPad and again with my parents phone having connection upstairs

[Anonymous]

Hi.

Thickness of walls and age of router can have an affect.

Change the wireless channel on your router and reset it if required.

Try going into your iPhone settings , general, reset, reset network settings to see if that has an effect again.

If under warranty still you can ask apple to a diagnostic.

Make an appointment if you wish.

http://www.apple.com/retail/geniusbar/

[Anonymous · Accepted solution]

Have you tried connecting your phone to a friends Wifi network to see if it behaves the same?

If you go into Settings, Wi-Fi and select your Wifi connection, have you tried pressing the "Forget this network" button and then reconnecting to it to see if it makes any difference?

If the iPhone is still the same, do as BandofBrothers suggests and book into an Apple store 

[Anonymous]

I have tried the 'Forget this network' and re connected but its still losing it.

I will try at a friends house later! Will book in to an Apple store and see what they say. Just wanted to see if there was anything I could do myself fist.

Thank you for your help, it is much appreciated