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iMessage Activation All Strange..

Anonymous
Not applicable
My iMessage randomly stopped working, I have iPhone 5, iPad and mac.

So I turned iMessage off on my iPhone and it asked me to sign back in so I did but I kept getting the message saying wrong password. Reset my password and it lets me in now but doesn't activate my mobile number just my email addresses.

I've reset network settings tried on wifi and 3G checked the clock location etc but still won't work.

Anyone know how to fix this?
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Accepted Solutions

Anonymous
Not applicable

Sign out and turn off iMessage on all your devices, then sign in and setup your iPhone first. This will activate iMessage for your phone number and Apple ID.

 

Once that has done, you can then sign in on your iPad and Mac.

View solution in original post

Message 5 of 9
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Anonymous
Not applicable

There was an issue with iMessage last night, i have checked now and mines working fine again.

 

remember you need to make sure your number is ticked in the message settings and not your email address or apple id etc.

 

Can you let us know if you are still having an issue...

 

Thanks

Message 2 of 9
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Anonymous
Not applicable

@Anonymous wrote:
My iMessage randomly stopped working, I have iPhone 5, iPad and mac.

So I turned iMessage off on my iPhone and it asked me to sign back in so I did but I kept getting the message saying wrong password. Reset my password and it lets me in now but doesn't activate my mobile number just my email addresses.

I've reset network settings tried on wifi and 3G checked the clock location etc but still won't work.

Anyone know how to fix this?

I wrote a iMessage setup guide the other day.

 

It might be worth trying it and seeing if your problem remains slight_smile

 

Here's my guide:

 

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iMessage-setup-on-iPhone-etc/m-p/348468

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jimthing0
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Registered:

See also longterm issue, for a lot of legacy users: 

WARNING: FaceTime/iMessage set-up conflict.

 

 

Message 4 of 9
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Anonymous
Not applicable

Sign out and turn off iMessage on all your devices, then sign in and setup your iPhone first. This will activate iMessage for your phone number and Apple ID.

 

Once that has done, you can then sign in on your iPad and Mac.

Message 5 of 9
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Anonymous
Not applicable

I forgot to post this earlier, but I wrote a Facetime setup guide, I thought some users might find it useful?

 

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Facetime-setup-on-iPhone-etc/m-p/348484

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Anonymous
Not applicable
Thanks slight_smile after a few hours of waiting yesterday it all came back working slight_smile
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Anonymous
Not applicable

@Anonymous wrote:
Thanks slight_smile after a few hours of waiting yesterday it all came back working slight_smile

Glad to hear its working slight_smile
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Toby
  • 11577 Posts
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Registered:
I just referred this guide to a friend Fatboy, you're helping lots of people with it haha.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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