Solved: Re: how to block my phone internet

Anonymous · ‎05-01-2017

i would like to make a block in my daughters mobil

how can i do at?

MI5 · ‎05-01-2017

You will need to get hold of the handset and delete the apn from network settings, but it wouldn't stop her from resetting them.
To disable permanently you would have to call CS and ask them to disable data on her account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-01-2017

You will need to get hold of the handset and delete the apn from network settings, but it wouldn't stop her from resetting them.
To disable permanently you would have to call CS and ask them to disable data on her account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-01-2017

Could you not delete the data bolt on via myo2?

MI5 · ‎05-01-2017

Not if it's an integral part of the tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-01-2017

A bit like the o2 travel inclusive bolt on then?

MI5 · ‎05-01-2017

A bit like, say the tariff includes mins, txt and data it's all one package and you can't just remove one single element.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-01-2017

Makes sense when you put it like that

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