Solved: Re: broken phone on delivery

Anonymous · ‎08-11-2017

i was just delivered a phone. the phones back has been torn off..the screen is shattered what can i do ..can anybody help please..ive tryed to talk to them..they fob me off with its not their department,,i simply want a replacement thats all. im not paying monthly for a broken phone

MI5 · ‎08-11-2017

Call customer services to sort it out http://www.o2.co.uk/contactus
http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-11-2017

Call customer services to sort it out http://www.o2.co.uk/contactus
http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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