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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9428 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382956 Views
  • 4 replies
  • 0 kudos

Resolved! fraud on my monthly bill

I have an additional £64 added on to my phone bill as ‘things you’ve bought’ all bought through itunes , i have not made these purchases and are not in any previous records of my itunes, i went to an o2 store and got no help whatsoever, he didn’t eve...

hannah22 by Level 1: Joiner
  • 864 Views
  • 1 replies
  • 0 kudos

Resolved! Trying to redeem Apple music offer on o2 priority

HelloI'm trying to redeem the Apple music offer on o2 Priority. I've had an Apple music offer previously so will get five months free instead of six. But, it's not recognising the offer code generated.Any solutions?Thank you muchly.

Resolved! Delivery

I ordered an iPhone 13 pro with contract. It should be arrived yesterdayMay I know the status of the delivery please?

Parisben by Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos

SIM card broken

Something is wrong with my SIM card where it says “invalid sim” 

N_w1 by Level 1: Joiner
  • 510 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch cellular : Does it use the same number as your pay as you go sim

Sorry if this has been asked before but does the apple watch share the same number as my phone? I'm considering moving away from giffgaff due to the fact they don't have eSim's. Considering a pay as you go sim and then adding a Airtime plan to my AW6...

brt123 by Level 1: Joiner
  • 3126 Views
  • 3 replies
  • 0 kudos

Hotspot not connecting

I am trying to connect an iPhone 12 mini to an HP Envy laptop to set up a hotspot. For some reason it won’t allow me to connect?

Tyuongs by Level 1: Joiner
  • 591 Views
  • 1 replies
  • 0 kudos

Resolved! Camera broke

My Face ID isn’t working as it’s saying it’s detected a problem with the camera

Resolved! Upgrade

Hi I wanna know when I can upgrade as I’ve had my sim only contract 6 months now

Ed9 by Level 1: Joiner
  • 798 Views
  • 1 replies
  • 0 kudos

Resolved! Visual Voicemail

How do I turn this off? I’d rather call 901 than have voicemails stored on my device. Thanks!

Oxygen87 by Level 13: Prompter
  • 1694 Views
  • 1 replies
  • 0 kudos

Resolved! iphone 5

How can I lengthen the number of rings before the answerphone kicks in I followed 'To activate= **61*901*11* number of seconds # and I get 'Error performing requestUnknown Error Setting Registration FailedVoice Call ForwardWhen Unanswered' Thank you ...

TimandTom by Level 1: Joiner
  • 3188 Views
  • 10 replies
  • 0 kudos