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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8971 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 381314 Views
  • 4 replies
  • 0 kudos

Resolved! Delivery

If I make a delivery for a phone upgrade on a Friday, is it likely I would receive it the coming Monday? As it’s the next working day.

Resolved! Bill check

Hi, I need to pay the last bill check but I don’t know how to do it, I left this company already one month ago and I can not download the app because I’m in another country. How can I pay?

Tony9 by Level 1: Joiner
  • 797 Views
  • 1 replies
  • 0 kudos

I fancied a change

For years and years I’ve always used Samsung devices and have loved them but I don’t know, I’m just feeling a little bored now. I have decided for the very first time to upgrade to an iPhone. I went for the iPhone 13 Pro as when I looked in the shop,...

Oxygen87 by Level 13: Prompter
  • 1862 Views
  • 2 replies
  • 1 kudos

Resolved! Delivery still in progress

Hi, on Friday morning I went to upgrade my phone. I completed the delivery for the IPhone 13. When it came to delivery options it gave me an option of between 6-10pm of the same day. But over 24 hours on from completing the order I still have no upda...

Resolved! Leaving o2

I left the o2 contract but after one month I’m still receiving the monthly bill. I want be sure that is completely stopped

Tony9 by Level 1: Joiner
  • 603 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch - Give to son with his own airtime plan?

Hi all, Quick one as can’t find the answer anywhere. So I impulse bought and Apple Watch yesterday which comes with a data plan however I changed my mind and called up to cancel. unfortunately this seems to have been done incorrectly as I’ve had conf...

Airtime rewards

Hi I'm unable to download the O2 airtime rewards app. Can you help. Lorraine

Resolved! Apple watch

I upgraded my Apple Watch yesterday and although I have a data plan with it the watch is telling me I haven’t a plan and the old watch plan is still showing in my account. I tried transferring but my watch isn’t recognised.

Shemary by Level 1: Joiner
  • 531 Views
  • 1 replies
  • 0 kudos

Resolved! Data not working in Jersey

I recently visited Jersey and whilst on the flight I opted for Flight Mode then on landing switched back to normal. Although I received a text (text being the optimal word there) to say my data would work normally from my plan I had no data until lan...

Thomo by Level 1: Joiner
  • 2998 Views
  • 9 replies
  • 0 kudos