Fone

[XLauz16]

Bill

[MI5 · Accepted solution]

@XLauz16 

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks

[Cleoriff]

@XLauz16 

We are just customers like you so if you have a query you need to contact O2.

This looks like something you’d need to call O2’s customer service team about – give them a call on 202

or 0344 809 0202 (or Payment management number -0800 902 0217 )