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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 10069 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385323 Views
  • 4 replies
  • 0 kudos

Resolved! Battery change

Hi According to Apple diagnostics my battery has exceeded its expected life span. Apple tell me that a battery change should be cover by O2 under consumer law. Can you tell me how to proceed. Thank you

AR27 by Level 1: Joiner
  • 1007 Views
  • 3 replies
  • 0 kudos

Resolved! Accidental damage

Hi, I have just broken the screen on my phone - I pay accidental damage cover monthly and was wondering what this means / how I go about getting it repaired? Thanks

Alice33 by Level 1: Joiner
  • 810 Views
  • 1 replies
  • 0 kudos

Resolved! Returns

Hi, I received a new iPhone SE today. But I would like to return it. It is not faulty but not to my liking.

Yasmin4 by Level 1: Joiner
  • 958 Views
  • 2 replies
  • 0 kudos

Resolved! Need to enable wifi calling but have no signal

The service is down in my area and I want to enable wi-fi calling but the message in the iPhone setting is contact O2 I cant contact o2 or sign into my account as I have no signal and the account sends security texts, please can someone contact me an...

Second phone

Hi do you offer deals to add a second phone to an existing contract

Melbel by Level 1: Joiner
  • 622 Views
  • 2 replies
  • 0 kudos

Resolved! New customer can send but not receive after number port

Since my number was ported last week, I can make calls and send SMS, but incoming calls and texts from most people are not being received. However, when O2 customer services call me, it comes through. I think what is happening is that calls from some...

Paul-7 by Level 1: Joiner
  • 2119 Views
  • 1 replies
  • 0 kudos

Change my mind

Hi. I purchased a Apple phone but I changed my minde and I want to return it back, and cancel my payment plan. What I need to do now? Thank you Edita

efita87 by Level 1: Joiner
  • 677 Views
  • 1 replies
  • 0 kudos

Resolved! Texts not working

Hi i have a iphone 11 and the texts are saying not delivered also the imessages are not working?

Resolved! Locked 4s

I recently brought an IPhone 4s from ebay, its currently locked to a network and I want to get it unlocked as its secondhand (if not more)I saw that i could start a live chat online but haven't had much success Is it possible a team member could mess...

Nadeem903 by Level 1: Joiner
  • 578 Views
  • 1 replies
  • 0 kudos