Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! iTunes charge

I got charge for iTunes purchased that didn’t order can someone help plz

New phone

I’ve just gotten a new phone and the sim doesn’t seem to connect as no number shows up and neither does any signal

Resolved! Battery change

Hi According to Apple diagnostics my battery has exceeded its expected life span. Apple tell me that a battery change should be cover by O2 under consumer law. Can you tell me how to proceed. Thank you

Resolved! Accidental damage

Hi, I have just broken the screen on my phone - I pay accidental damage cover monthly and was wondering what this means / how I go about getting it repaired? Thanks

My phone is showing an error that text messages are failing to send when they are not.

Every time I send a text message, the recipient successfully receives the message and is able to reply, however the phone shows an error that the message did not send. I have tried everything, restarts software updates Airplane Mode nothing is fixing...

Resolved! Returns

Hi, I received a new iPhone SE today. But I would like to return it. It is not faulty but not to my liking.

Resolved! Need to enable wifi calling but have no signal

The service is down in my area and I want to enable wi-fi calling but the message in the iPhone setting is contact O2 I cant contact o2 or sign into my account as I have no signal and the account sends security texts, please can someone contact me an...

Second phone

Hi do you offer deals to add a second phone to an existing contract

Resolved! New customer can send but not receive after number port

Since my number was ported last week, I can make calls and send SMS, but incoming calls and texts from most people are not being received. However, when O2 customer services call me, it comes through. I think what is happening is that calls from some...

Change my mind

Hi. I purchased a Apple phone but I changed my minde and I want to return it back, and cancel my payment plan. What I need to do now? Thank you Edita

O2

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