Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Phone not received.

I ordered a new phone last week but nothing has arrived and I haven’t received an email. Any ideas?A hard search has appeared on my credit score so guessing the request went through. Also the Upfront fee has been taken out of my bank. thanks

Resolved! Can't make phone calls or receive calls

Can't receive or make or send calls or text messages

Apple Watch - Code 49

I am trying to add mobile data for my Apple Watch but it keeps showing Code 49. I’ve tried to get through to soeak to someone at O2 (as the error message has said I need to) but I can’t get through to an actual person. Any help on this Code 49 would ...

Apple Watch cellular - no data plan

I have been using my Apple Watch SE cellular for a few months and I pay the extra £5 for the airtime plan. However, on my Apple Watch data settings, it says there is no O2 data plan yet the airtime plan appears on my o2 account? The phone and watch a...

Resolved! Dual SIM > SMS

Hi, So, I’ve recently changed the SIM in my iPhone 11 to an ESIM and put my work SIM in to the now vacant slot, so I can just carry the one phone around with me. Works great for calls and it’s so easy to choose which line to use when making an outgoi...

Resolved! I phone 11

I have just upgraded from iPhone 7 to 11 using same sim and number. Now can’t use messenger, what’s app etc then suddenly drops several messages through at once. Also VPN dropping in and out continuously

Resolved! Order cancellation

I already spoke with one colleague because I upgraded I phone 13 promax but they put order I phone 13 pro that reason I cancel the order

Resolved! phone exchange

Hi, I have received my upgrade but would like to exchange the phone for a different one

Resolved! upgrade

i would like to upgrade

Resolved! Apple watch. Is the £5pm deal for 12/24 months?

As the title suggests can anyone tell me if the apple sim deal is month to month or 12/24.There is hardly any info to confirm. I've just come to 02 from 3 and I am confused about the £5pm for the watch esim.My o2 deal is for 12m for the mobile, but n...

O2

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