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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9606 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383254 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch won’t connect to cellular

Hii have an activated Airtime Plan on my Apple Watch. However I can’t access calls/texts/data. in the About section of the Watch, sometimes it says No SIM and other times it says ‘SIM not provisioned’I have tried unpairing and re-pairing, removed dat...

DarrellB by Level 1: Joiner
  • 7088 Views
  • 16 replies
  • 0 kudos

Resolved! How to activate wi-fi calling

I have an Apple iPhone SE (64GB) Model MX9R2B/A.I am trying to activate wi-fi calling but I just keep getting into an endless loop of "see if you phone is able to do this" kind of message then back to switching the toggle for wi-fi calling on and it ...

Mattanddo by Level 1: Joiner
  • 692 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch series 7 cellular still not activated after a week

Hi I recently upgraded to the cellular series 7 it’s now been a week and a day and I am still waiting for my o2 data to activate I have contacted o2 several times and they have told me to wait 24 hours they told me it was my end but it was there end ...

Resolved! Switch Mobile Phone Deal

I signed up for a phone deal and received a call from an O2 employee and they offered me the deal of the 13pro with unlimited data,calls and tests. I received the sim but I am clueless on how and when I will receive the phone. Any knowledge on how to...

Resolved! Awaiting on a order

I am still awaiting on a decision regarding an order. I ordered two phone and have received 1. The other is pending. My partner and daughter birthday are both Monday so need to know if the other phone is coming. Many thanks

Resolved! Fone

Bill

XLauz16 by Level 1: Joiner
  • 546 Views
  • 2 replies
  • 0 kudos

Resolved! New iPhone

Hi i ordered a. New iPhone 13 pro in sierra blue, it says it’s been ordered from the suppliers and they’ll let me know when it’s out for delivery, it’s been 3 weeks I just wondered how long roughly it was going to be as old phone is dying fast. Thank...

Ellie31 by Level 1: Joiner
  • 642 Views
  • 2 replies
  • 0 kudos

Resolved! 4G - Bar removed not connecting.

I paid my bill late so my network and 4G were barred. I paid the bill and spoke to Tech support and the bar was removed. I have since been able to make calls and receive calls but my 4G will not work. I have contacted support again and they advised t...

Resolved! Phone damaged

Hi, my iphone fell down and broke today i have to claim insurance i am out of book now. My back side of the phone is totally damaged but front side it is in good condition. Here I am attaching my phone picture. Kindly suggest me what to do next ?

Kireeti by Level 1: Joiner
  • 672 Views
  • 1 replies
  • 0 kudos