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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9074 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382226 Views
  • 4 replies
  • 0 kudos

Resolved! Hardware fault iphone 5

My iphone 5 which is 14 months old has developed a hardware fault. The power button does not work at all. It was tricky for a week or 2 in that it would work if you held it down, or it would work every 3-5 time it was pushed, but now its not working ...

Anonymous by Not applicable
  • 4075 Views
  • 9 replies
  • 0 kudos

Resolved! Replacement iPhone from apple unlock through o2

I had a iphone 4 replaced by apple while still under contract with o2 and when I filled in the unlock form I was emailed to say I would need to complete through support.Having used online help 1st was told the unlock would be 24hours still not done a...

Anonymous by Not applicable
  • 4497 Views
  • 11 replies
  • 0 kudos

Resolved! Data disappearing

Is anyone else having major problems with data being eaten up at a rate of noughts?

Anonymous by Not applicable
  • 6171 Views
  • 32 replies
  • 0 kudos

Resolved! Not receiving text messages

I have the iPhone 5 and for several months now I have not been receiving text messages on my phone, predominantly from other iPhones, but have been receiving them on my iPad. I have gone through technical help at O2 and they have always told me to re...

Anonymous by Not applicable
  • 8702 Views
  • 8 replies
  • 0 kudos

Resolved! using internet without Wi-Fi

I recently purchased a iphone 5s and im on pay and go, i am unable to send Imessages or receive them when im not connected to Wi-Fi, i also can't go onto the internet with out Wi-Fi but i could do all this with my other Iphone. anyone got any suggest...

Anonymous by Not applicable
  • 5779 Views
  • 4 replies
  • 0 kudos

can only hear calls if phone is on loudspeaker

hi i need help my phone when recieving or making calls unless on loudspeaker u cant hear a thing, but the speakers work and all the musin plays all is fine other than this can someon please help

Anonymous by Not applicable
  • 4434 Views
  • 3 replies
  • 0 kudos

network connection on new iphone 5s

I purchased my new iphone 5s yesterday and as of now i am still unable to get a network connection? I took it back to the shop and they said it takes 24 hours to transfer from my old iphone4s?Can any confirm this or does anyone have any ideas how to ...

Anonymous by Not applicable
  • 2566 Views
  • 3 replies
  • 0 kudos

Resolved! Can't set up my personal hotspot

Hi guys, I can't set up my personal hotspot after I get a new contract with O2.When I click on the button "Set Up Personal Hotspot", it says "to enable Personal Hotspot on this account, visit http://www.o2.co.uk/iphonehelp/modem".I visited the websit...

Anonymous by Not applicable
  • 48211 Views
  • 2 replies
  • 0 kudos

Resolved! texts sent from an iPhone not being received

hiI am sure that question was asked before but being bit thick today can't seem to find a previous thread lolbasically some of my contacts are not receiving my texts sent from my iPhone?if I re-send the texts they seems to get to the receipienttried ...

Anonymous by Not applicable
  • 4723 Views
  • 10 replies
  • 0 kudos

Resolved! My phone doesn't detect the sim..

So my iPhone 4s has decided, just randomly, that it won't detect the sim. I've taken it out, put it back in again, taken it out and blew in the sim area, wiped the sim with a cloth. Nothing The website suggested getting a new sim, so I tried. I had t...

Anonymous by Not applicable
  • 7655 Views
  • 2 replies
  • 0 kudos