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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9465 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382999 Views
  • 4 replies
  • 0 kudos

Resolved! Picture messages not sending/being received

Been on live chat with O2 guru for ages this morning trying to get this sorted...no luck! Picture messages not sending on my Iphone 4s iOS 7.1.1. He's had me trying all sorts of different settings then told me to go into a store as by the time he'd f...

Anonymous by Not applicable
  • 12195 Views
  • 27 replies
  • 0 kudos

Resolved! Mobile app

Trying to log in mobile app I'm putting password in and it's coming up "failed to get user identity, possibly due to unlinking of MISiSDN from account (code 36) I've tried deleting and reloading any ideas... Please?

Anonymous by Not applicable
  • 4482 Views
  • 2 replies
  • 0 kudos

Resolved! Cancelling contract whilst abroad

I moved to Canada in 2013 and tried to cancel my phone contract. After hours of waiting for responses, one of the advisors told me the only way to cancel my contract was to send my sim to the uk. I did this and 'cancelled' my contract (between 3-4 mo...

Anonymous by Not applicable
  • 2606 Views
  • 2 replies
  • 0 kudos

Resolved! Battery charging

My iPhone 4 isn't holding its battery charge. It is charged to 100% at night and the following morning it's dead. What can be done about this.

Anonymous by Not applicable
  • 3894 Views
  • 13 replies
  • 0 kudos

Resolved! Massive data usage HELP PLEASE

HiWas wondering if there are any solutions to this, I had an iphone 4 for two years on 1gb data per month, never ever went over my limit, I upgraded to an Iphone 5 in August and since then I have went quite considerably over my data which is costing ...

Anonymous by Not applicable
  • 5045 Views
  • 25 replies
  • 0 kudos

iPhone 5 19 months into contract and the camera has stopped working

I've had my iPhone 5 for c. 19 months and the camera has stopped working. It appears that this is quite a common hardware fault (https://discussions.apple.com/thread/5327076). I contacted Apple who recommended several things (full restore to factory ...

Anonymous by Not applicable
  • 5927 Views
  • 44 replies
  • 0 kudos

Resolved! IPad Safari Tabs Refreshing.

Hi,I've noticed recently that when I have several tabs open on my iPad Air the tabs can occasionally refresh /re load when you go from one to another.This does not happen all the time but if I'm working on an open post, leave it ,and open another tab...

Anonymous by Not applicable
  • 3669 Views
  • 6 replies
  • 0 kudos

Resolved! SIM cards

I am now running 2 phones galaxy s5 and iPhone 5sThe sims are different sizesThe ? I am asking is I want to use both phones can I run 2sim cards with the same number

Anonymous by Not applicable
  • 3318 Views
  • 6 replies
  • 0 kudos

Resolved! Sim swap

I did my sim swap 72 hours to date in one of the O2 shops just about to go insane after carrying out all the necessary procedures I am still stuck.

Anonymous by Not applicable
  • 3328 Views
  • 7 replies
  • 0 kudos

Resolved! Activation

How long should my new sim take 2 activate? Been 48hours now

Anonymous by Not applicable
  • 4032 Views
  • 8 replies
  • 0 kudos