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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9463 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382996 Views
  • 4 replies
  • 0 kudos

Resolved! 30% Friends and family

I have a iPhone 5 which i am looking to upgrade. Will the 30% friends and family discount bolt on transfer to my new phone? as in will I get the 30% off my monthly payment still on the new phone?

Anonymous by Not applicable
  • 7213 Views
  • 10 replies
  • 0 kudos

Resolved! Apple care plus

HiI've tried getting more information on this subject but there seems to be a lot of conflicting information.I'm in two minds weather to purchase applecare+ or stay with the policy with my bank.My bank doesn't cover liquid damage but covers accidenta...

Anonymous by Not applicable
  • 10453 Views
  • 28 replies
  • 0 kudos

Resolved! iPhone 6+ locked to O2?

My colleague has just got his wife to upgrade her O2 phone for a 64Gb iPhone 6+. I've fully briefed him to expect a wait, but they are happy waiting (so far).His idea is for his wife to give him the iPhone, and she will continue using her Note 2. He ...

Anonymous by Not applicable
  • 4214 Views
  • 4 replies
  • 0 kudos

Resolved! Any iPad Air 2 Deals?

Hi, I know this is probably going to seem like a stupid question but I'm thinking of getting an iPad Air 2 and was wondering if it's included in any deals? I know with the iPad Air (and other tablets) there was this whole thing of not having to pay a...

Anonymous by Not applicable
  • 3684 Views
  • 10 replies
  • 0 kudos

Resolved! iPhone 5 no internet

helloi did this from this thread http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iData-Clarification-Info/td-p/813533/highlight/false and now i have no internet on my iPhone. i asked for help but then @Toby and @Anonymous closed the thread...

Anonymous by Not applicable
  • 4099 Views
  • 14 replies
  • 0 kudos

Resolved! iData Clarification Info.

Good Evening Everyone.Reference a recent thread where the topic of iData Settings ,and what happens around on an end users account that I decided to ask for official clarification. I asked because it was not clear whether O2 made any adjustments to a...

Anonymous by Not applicable
  • 14307 Views
  • 11 replies
  • 1 kudos

Resolved! Sim Swap

Anybody any idea about the length of time it takes to do a SIM Swap? I've been waiting for 8 hours now. Is this normal? I see a message telling me that the code might take 30 mins if they're busy - but as I get the reply by return I presume they are ...

Anonymous by Not applicable
  • 3944 Views
  • 5 replies
  • 0 kudos

O2 shop refused a sim card

Just wondered if anyone else had encountered an awkward assistant in an O2 shop.I have ordered an iphone 6 and wanted to make sure I had a 4G nano sim for when it arrived. I asked my partner who was passing an O2 shop to pop in and collect one. Ive d...

Anonymous by Not applicable
  • 4544 Views
  • 14 replies
  • 0 kudos