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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Can get e mails on data but not on wifi

in Spain for several weeks with an iPhone 6 and iPad. I turned mobile data and data roaming off and purchased wifi where we are staying. I can access the wifi on both devices although a bit patchy and slow. I cannot get any mail to download on my iPh...

Anonymous by Not applicable
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Resolved! Bill breakfown

Please help I want O2 to show me what numbers I have text and cLled and can't find where to go, it was there last time...help

Anonymous by Not applicable
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Resolved! iPhone 6s + Unlocking ..

Hi All, Purchased an iPhone 6s Plus on an O2 (24 month) Refresh contract on Dec 1st 2015 from my local O2 store. No grumbles so far, staff in the store were excellent ... I've submitted 2 unlock requests via the My O2 app, and each time it keeps gett...

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Kernow_Mark by Level 2: Apprentice
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Phone not working.

Hi, my iPhone 5s stopped working yesterday afternoon, screen went black with big which vertical line. Then that disappeared. Took to Apple today who said it was a logic board issue and not caused by customer misuse on a form they told me to take to C...

Anonymous by Not applicable
  • 6613 Views
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Resolved! Phone hasn't arrived

Yesterday I ordered an iPhone 6S before 10pm which means it should arrive next day on free delivery which is today, I also paid extra for it to arrive before 10.30am. It is now 1.45pm and I've had no dispatch email and it's anot arrived. Does anyone ...

Anonymous by Not applicable
  • 3564 Views
  • 6 replies
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Resolved! High Data use

HelloMy o@ bill shows that I used almost half of my monthly data allowance (209.03MB) on one day — 20 December. Spoke to O2 and they say I need to speak to Apple about this as they(O2) don't know what how the data is made up. Really? Does this seem r...

Anonymous by Not applicable
  • 3615 Views
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Resolved! Non-Europe data for PAYG

The only thing I can find for international data is £1.99 per day for Europe but I need to find out how much it is for roaming in New Zealand. I looked at the possibility of putting a NZ sim in my phone (iPhone 6S) but it was a Christmas present and ...

Anonymous by Not applicable
  • 4297 Views
  • 8 replies
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Transfering data

I have changed from iphone 4 to 5S and cannot transfer my photos and contacts, can anyone help?

Anonymous by Not applicable
  • 2513 Views
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Resolved! Visual voicemail not working.

Hi, I recently went in to look at my visual voicemail as I keep getting texts from o2 when I miss a call but upon doing so noticed it wasnt quite right! When you click on the voicemail icon it brings up a blank screen with the Greeting option in the ...

Anonymous by Not applicable
  • 15208 Views
  • 6 replies
  • 0 kudos