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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9097 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382292 Views
  • 4 replies
  • 0 kudos

new phone

upgraded yesterday and "No Service" everytime i upgrade there ia always a problem, i am hanging on the phone at the moment at work - no live chat what is that all about

Anonymous by Not applicable
  • 2905 Views
  • 4 replies
  • 0 kudos

Resolved! Lost iPhone voicemail greeting - PLEASE PLEASE HELP, I AM DESPERATE

I have an iPhone 5s, which is my 4th iPhone. My son recorded a voicemail greeting directly onto my first iPhone 8 years ago when he was only 4. I have transferred it to every iPhone I have ever had.Last week I had to "reset network settings" on my iP...

Anonymous by Not applicable
  • 7474 Views
  • 7 replies
  • 0 kudos

Resolved! 0.1 meg data speed while roaming. Capped?

HiI'm enjoying a few days in the Isle of Man. However, the speedtest app says I'm getting 0.1 meg on both Sure and Manx TelecomI suspect the rate is being capped as speedtest starts higher and quickly drops to a steady 0.1. No such problems at homeAn...

Anonymous by Not applicable
  • 5308 Views
  • 18 replies
  • 0 kudos

Resolved! I phone 6 won't charge

I plugged my phone in this morning and it won't charge..like it's not connected. Tried different leads but same. Do I take it to Apple which is a right pain on the bum or take it to O2 shop?

Anonymous by Not applicable
  • 6538 Views
  • 11 replies
  • 0 kudos

Resolved! Upgraded to new phone - does my number come along automatically?

Ok, I'm pretty sure during the upgrade to new handset, 5C -> SE, somewhere in the messages on screen it said I don't need to do the sim-swap thing, because 02 would handle all that for me.... So the SE was delivered yesterday, and I put the accompany...

Anonymous by Not applicable
  • 3838 Views
  • 3 replies
  • 0 kudos

Phone not ringing

I have an iphone 6 and in the last few weeks most of my calls have been going straight to voicemail, even when I have a good signal. The phone is not ringing or vibrating. It works for a short while when I switch the phone off and on again but this d...

Anonymous by Not applicable
  • 7303 Views
  • 5 replies
  • 0 kudos

Resolved! o2 priority with an ipad contract

HiJust wondering if anyone knows how to get o2 priority with a tablet contract as I cannot received texts to it. I cannot use my mobile number as its not with o2. Thanks in advance!

Anonymous by Not applicable
  • 5570 Views
  • 5 replies
  • 0 kudos

Porting issue?

Had a pay as you go on Doro phone and changed to pay monthly on iPhone SE. Asked O2 to port the phone number from old Doro phone onto the new iPhone, instead O2 ported the new pay monthly account onto the old Doro pay as you go sim. O2 had to do a si...

Anonymous by Not applicable
  • 3986 Views
  • 3 replies
  • 0 kudos

Resolved! iphone 6s wont accept my sim

hi i inserted a virgin sim in my iphone 6s to see if it was unlocked but now will not accept my o2 simhave i broke it

Anonymous by Not applicable
  • 7311 Views
  • 10 replies
  • 0 kudos

iPhone 5S Repair Question

Ok, So I upgraded to a iPhone 6 (from my original 5S) and I handed my older iPhone off to a relative. However, they seemingly misunderstood how to insert a simcard, (as I'd left the sim tray out of the phone, when I'd boxed it for them) and they mana...

Anonymous by Not applicable
  • 7234 Views
  • 19 replies
  • 0 kudos