TU Go

[Anonymous]

Hi, I am very confused about charges using the TU Go app, when connected to wifi.
I thought the charges came out of your allowance wherever you were in the world (as long as you have wifi) but have just had a hefty bill.
I was given my info from an O2 shop.
Can anyone tell me for sure the costs of making and receiving calls using this app?
Many thanks

[adamtemp64]

Uk calls at allowance rate, international number at international rate i.e. non uk numbers

A full breakdown will be in my02

[Anonymous]

So the only reason you would use this app is if you have poor coverage?

[Anonymous]

Thanks for your quick reply btw!

[Cleoriff · Accepted solution]

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@Anonymous wrote:
So the only reason you would use this app is if you have poor coverage?

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No...I use TuGo when abroad over Wifi. I have unlimited calls and texts so get charged 'nothing'....

You need to make sure its turned on and only make/receive calls and texts via Tugo

http://www.o2.co.uk/help/apps/tu-go

[Beenherebefore]

And don't make calls+texts to international numbers.

[adamtemp64]

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@Anonymous wrote:
So the only reason you would use this app is if you have poor coverage?

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No to use your inclusive minutes but what is shown in myo2 as others have said it works abroad when used correctly.

The uk purpose is for poor / no signal and you have wifi access

[MI5]

You also have to use the app to make the calls from, not just install it on your phone.