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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9097 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382294 Views
  • 4 replies
  • 0 kudos

New Carrier update 24.1

Hi AllI had a prompt to install new carrier settings at the weekend. My version is now O2 24.1. I have since noticed that it has removed the option to select 4G/3G/2G and replaced it with the old enable 4G toggle. I am really annoyed as I live in a m...

Anonymous by Not applicable
  • 16809 Views
  • 58 replies
  • 0 kudos

Resolved! 4G USA

I'm travelling in the US and have the overseas package plus all roaming data etc set up properly. I can see Bly get a 3G connection however (A,T&T). My wife has same device but on Vodafone and has 4G?

Anonymous by Not applicable
  • 8460 Views
  • 13 replies
  • 0 kudos

No network stuck on searching

I've removed sim but still searching for 02 so can't call, send or receive texts or use Internet can anyone help please?

Anonymous by Not applicable
  • 3051 Views
  • 3 replies
  • 0 kudos

Resolved! Unlock s6

Can i get my s6 unlocked for free my s6 contract is up in now hav s7 edge. Would like s6 unlocked for my son as I can get better monthly deals for him. O2 saying it's £15 surely this can't b right for loyal customers

Resolved! O2-De no internet connection in Germany

So I've landed in Cologne this evening. Turned my iPhone 6S flight mode to off and waited for my trusty Internet to fire up. But nothing. Nada. Not a thing!!!I can make and receive calls but can't connect to the Internet. Data roaming is on. EU Inter...

Anonymous by Not applicable
  • 13470 Views
  • 4 replies
  • 0 kudos

My sim won't activate after 30 hours

My phone would not ring. It just went to answer phone. A shop guru put in a new sim. Now it won't activate. The gurus give me codes to input. Then tell me to turn off and on. It does not work and the guru contact is lost. This has been going on for d...

Anonymous by Not applicable
  • 10041 Views
  • 5 replies
  • 0 kudos

Resolved! Reception

Having reception problems iphone6 o2 sent me a new sim has made no differance any thoughts

Mima by Level 1: Joiner
  • 3856 Views
  • 4 replies
  • 0 kudos

Phone locked to 02 no contract attached

I have transferred my number into another phone that I am still with 02 I have a Talkmobile contract I now want to use my older Iphone for - but it says its locked. I've asked 02 to unlock it, but it still says its locked Any idea what i can now do?t...

Anonymous by Not applicable
  • 6149 Views
  • 17 replies
  • 0 kudos

Resolved! no services on iphone6

hi first time on here.my gran/d has been using my phone now i have got it back but it sows no sevice. not sure what she has done. help please

Anonymous by Not applicable
  • 4812 Views
  • 22 replies
  • 0 kudos

Caller's can't hear me but I can hear them iPhone 6

For the last few weeks part way through most phone calls the person on the other end suddenly can't hear me even though I can hear them perfectly. Hanging up and dialing again doesn't clear it and I usually have to wait anything up to a minute for it...

rossmc87 by Level 1: Joiner
  • 8328 Views
  • 4 replies
  • 0 kudos