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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9786 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383837 Views
  • 4 replies
  • 0 kudos

Resolved! No internet contact on my iPhone

Going on to internet sites suddenly became impossible on my iPhone. I'm up to date with my payments, have plenty of MB left of my tariff, so what is the problem? Messages I get are 'Safari cannot open the page because it could not connect to the serv...

Anonymous by Not applicable
  • 3935 Views
  • 5 replies
  • 0 kudos

EU Law 2 Year Manufacturers Warranty

Is it correct Apple only offer a 12 month warranty? See this link for the EU ruling that products bought in the UK have a standard 2 year warranty. Has anyone successfully used this law to get their handset repaired by Apple after the initial 12 mont...

Anonymous by Not applicable
  • 30092 Views
  • 42 replies
  • 0 kudos

Resolved! Changed accounts, direct debits cancelled! Help!

So a few days ago I had to change bank details e.g. Account no, card details... The whole lot. (Same bank). I transferred all my direct debits & standing orders, everything else changed through to my new account with no problem apart from my o2 direc...

Anonymous by Not applicable
  • 4079 Views
  • 3 replies
  • 0 kudos

Resolved! Getting charged for o2 texts when i'm on Unlimited

Hi, On tuesday, my iphone 4 started charging me 12p when i texted certain o2 customers, even though i am on both O2 UNLIMITED and i have the WEB ALLROUNDER bolt on. I have had this phone for about 3 weeks. I used the online chat service first, on tue...

Anonymous by Not applicable
  • 9572 Views
  • 7 replies
  • 0 kudos

Urgent iOS security update

https://support.apple.com/en-gb/HT207107 In response to http://www.bbc.co.uk/news/technology-37185544 Be careful

adamtemp64 by Level 66: Unequalled
  • 3537 Views
  • 9 replies
  • 0 kudos

Resolved! Can't add iPad to existing myO2 account

I've just bought a prepaid PAYG data sim for my ipad and I want to add it to my exisiting myO2 account. When I go to enter the iPad's sim card phone number it says it will text a 6 digit code to the device but the text never arrives. Is there another...

rossmc87 by Level 1: Joiner
  • 3077 Views
  • 1 replies
  • 0 kudos

Resolved! Personal hotspot menu missing

I bought payg on my iphone 6. Hostpot menu in setting is missing. This tariff doesnot allow hotspot?

Anonymous by Not applicable
  • 4455 Views
  • 2 replies
  • 0 kudos

Charges whilst abroad

Although I had my Roaming turned off while in France I still got Charged £1.66 plus VAT.. Why is this....?

Anonymous by Not applicable
  • 4606 Views
  • 8 replies
  • 0 kudos

New Carrier update 24.1

Hi AllI had a prompt to install new carrier settings at the weekend. My version is now O2 24.1. I have since noticed that it has removed the option to select 4G/3G/2G and replaced it with the old enable 4G toggle. I am really annoyed as I live in a m...

Anonymous by Not applicable
  • 17025 Views
  • 58 replies
  • 0 kudos

Resolved! 4G USA

I'm travelling in the US and have the overseas package plus all roaming data etc set up properly. I can see Bly get a 3G connection however (A,T&T). My wife has same device but on Vodafone and has 4G?

Anonymous by Not applicable
  • 8559 Views
  • 13 replies
  • 0 kudos