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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7804 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 365599 Views
  • 4 replies
  • 0 kudos

Resolved! got new phone but still have the old one on airtime

I have just got a new phone,I thought I had upgraded from my old one but I have a new number and still paying airtime for my old one,can i still get my old number or do I have to keep the new one and if so how do I cancel the airtime on my old phone

Resolved! iPhone 5C - WiFi Calling. Does O2 PAYG support it?

Is it just the EE and Three that supports WiFi calling on my good ol' iPhone 5C? I am thinking of moving from EE to O2 PAYG. WiFi calling is the only thing that is making me think twice. If O2 doesn't support WiFi calling on iPhone 5C running iOS 10....

xtreem_neo by Level 2: Apprentice
  • 4954 Views
  • 10 replies
  • 0 kudos

Resolved! Unlocking iPhone X

Hi. I am a bit confused how to go about with my new phone i received today. I got it by winning a raffle at work since we had a "farewell" party. And the phones that where up for grabs have been donated by O2. So today i found that it's locked to O2 ...

AndrisAlex by Level 1: Joiner
  • 11394 Views
  • 21 replies
  • 0 kudos

Resolved! Accessing Email on Iphone whilst in USA

Hello, My boss is travelling to the USA next week and has asked me to find out what he needs to do on his Iphone to be able to access his emails whilst over there.He recently travelled in Europe and his emails would not work.Could anybody please tell...

adzd75 by Level 1: Joiner
  • 2412 Views
  • 4 replies
  • 0 kudos

Resolved! What to do with barred iPhone 6

Hey all Last year I lost my phone, called and had it barred and made a claim for a new one on O2 Insure. A few weeks after I got the replacement, I heard from MET Police saying the old phone had been handed in, and they posted it back to me. So I now...

BennyC by Level 1: Joiner
  • 3032 Views
  • 4 replies
  • 0 kudos

Setting restricted usuage

Is there any way to temporarily restrict the hours an iPhone 7 is used? Ideally I want to block usuage on my sons phone from 11pm to 7am every night for the next few weeks. Is this at all possible?

Emmmmm by Level 1: Joiner
  • 5165 Views
  • 16 replies
  • 0 kudos

Resolved! Phantom voicemail alert

Almost every time I power on my iPhone X I get a notification from the Phone app saying that there's a new voicemail. There's no badge on the Phone icon, just the alert which comes up as soon as I enter the SIM PIN. If I tap on the alert it takes me ...

Umiamz by Level 2: Apprentice
  • 33432 Views
  • 11 replies
  • 1 kudos

Resolved! Call Duration Query

Hi all, wondering if anyone here can help with this..... I received 2 x calls (not missed, but definitely not answered) on my iPhone 6s early yesterday morning. I called o2, who said they can’t see any activity, either incoming or outgoing, on my cal...

Dan1e by Level 1: Joiner
  • 2620 Views
  • 3 replies
  • 0 kudos

Resolved! Faulty screen (?) on iPhone 6S

Currently experiencing a major problem with my iPhone 6S which, I learned two days ago, is out of warranty (might be nice if O2 told you when you took out a 24 month contract that the device might only last for 12 and then you'd be up the proverbial ...

emmamac89 by Level 1: Joiner
  • 4703 Views
  • 10 replies
  • 0 kudos