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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9116 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382364 Views
  • 4 replies
  • 0 kudos

How to unlock an iPhone that is locked to O2 for use with BT sim?

Help pleaseI have an old iPhone that was locked to the O2 carrier five years ago. I have been on the GiffGaff network for as long. Now I want to change to BT mobile -I have a BT sim, and can't get it to work in my phone, although GiffGaff says it has...

PlainJane by Level 1: Joiner
  • 2491 Views
  • 2 replies
  • 0 kudos

changing phones and sims over

Help!I had an iphone 4 now got a iphone 8.got a new sim for Iphone 8 from O2Put it in after making sure had backed up my data and contacts on itunes.All that went ok.My new iphone does not send texts and I cant find out why?I tried Apples online sugg...

maggianni by Level 1: Joiner
  • 2978 Views
  • 6 replies
  • 0 kudos

Resolved! phone not working abroad

When I went to Amsterdam in February of this year, on my way to Dublin my carrier disappeared and I did not have any 4g or anything. This followed through right through my time in amsterdam. I tried resetting my phone etc but it remained the same. Wh...

Becs13 by Level 1: Joiner
  • 10801 Views
  • 6 replies
  • 0 kudos

Resolved! Wi-Fi Calling on supported iCloud-connected devices

So it seems that EE now supports this feature which they call EE Smart Number, do we know if this is coming to O2? This is different to normal Wi-Fi Calling in that it allows calls and texts from any iCloud connected device to work without the presen...

jbourne by Level 1: Joiner
  • 4964 Views
  • 6 replies
  • 0 kudos

Unlock iPhone X timescale

Hi all, So I have an iPhone X that I use on o2 PayM. I want to get it unlocked and give it to my girlfriend as I have bought a 256gb X instead. I have submitted my unlock request, but have heard there are major problems at the moment. Would I be bett...

M1th by Level 1: Joiner
  • 4570 Views
  • 12 replies
  • 0 kudos

Resolved! Unlock Iphone 6

I`m tried unlock my o2 Iphone 6 but didn`t work. Could someone help me?

Alberto by Level 1: Joiner
  • 3203 Views
  • 9 replies
  • 0 kudos

Can't return to alphabet once used an emoji

My phone has recently become a problem in some apps & not others but consistently now I cannot continue with written text after I've put in an emoji. It won't return to letters & bottom bar on other pages also sometimes a prob but not always. I haven...

Woo by Level 1: Joiner
  • 1725 Views
  • 3 replies
  • 0 kudos

Wifi Calling on Iphone 6 - call O2 to set up

I can't seem to get wifi calling on my phone - I switch to ON in settings and I get the message To allow Wifi calling on this account, contact 02. There are no help topics on the website link..other than the steps that I have just completed.... frust...

Anonymous by Not applicable
  • 9124 Views
  • 17 replies
  • 0 kudos

iOS 12

Just to let everyone know that iOS12 has been unveiled....https://www.cnet.com/how-to/ios-12-siri-group-facetime-memoji-and-more/

jonsie by Level 94: Supreme
  • 4280 Views
  • 6 replies
  • 0 kudos

Resolved! Remove bolt on’s

I have two accounts and would like to remove bolt on’s from both accounts. Cannot seem to remove only add bolt on’s and I have tried going through my o2. I have an iPhone 7 and 8 plus. Thanks

Chazp by Level 1: Joiner
  • 1853 Views
  • 2 replies
  • 0 kudos