Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Text messages automatically being sent to random people

HiI hope somebody on here can help? My iPhone 8 Plus has started sending messages to people the problem is I have not written or sent them it is doing it on its own weather that sounds daft or not that is what’s happeningCan somebody on here please e...

Resolved! New iPad on mobile broadband

Hi! I'm hoping someone can help.. I have an iPhone and existing iTunes account, I've had it for years. This is also on O2. I recently purchased a new iPad with cellular, so a monthly contract/different number. When setting it up I used my Apple ID an...

Resolved! Backup to iCloud following upgrade to use new handset

I recently upgraded and have a new iPhone 7 I am waiting to make use of. However, my old handset - iPhone SE had not been backed up to iCloud since October 2016 as storage was full so I recently paid for additional iCloud storage upto 50gb. Despite m...

Resolved! iPhone X unlock

Hello, I am currently working in the Middle East and I’ve bought a SIM card out here so I went through the process of trying to unlock my phone with the form and everything however I’ve waited several days now and I’ve heard nothing! I really need th...

iPad SIM not recognised

I have an ipad Mini 4 with a PAYG data SIM. I have been trying unsuccessfully to upgrade my monthly top up plan from 2 Gb to 3 Gb. I was today sent a new sim with a new number. It was preloaded with 3Gb by Customer Services as a goodwill gesture, as ...

iPhone 7 crashed and not responding

I removed the SIM card from my perfectly working iPhone 7 and placed it in my new SX Max. The next morning I discovered that the phone was completely in operative. My first response was to plug it in to the charger of which there was no response from...

Resolved! new sim card

Hello! I’ve got a new sim - new number - for an old iphone 5 that im using as a business number. Its on the same account as my personal phone. I set up my old phone as a new iphone so none of my old info is on there and i could start a fresh. However...

Resolved! wi fi calling

Has anyone else been told that although their phone is locked to O2, that device does not support wifi calling because "It wasn't bought from O2". I was told this in the O2 shop in Carlisle. As I had not bought my iphone 7 plus from them I was told t...

Cant send texts to one number in my contacts

Hi Hoping someone can help with an long term issue on my iphone 7. There are a couple of numbers in my contacts list (non iphones) that i can receive texts from but cannot send. The phone tries to send as text message but i keep getting the message '...

Resolved! SlingPlayer won't connect to Slingbox over 3G/4G on iPhone 6

Hi All, I am not sure whether anyone has seen this, but I am unable to connect to my Slingbox over 3G/4G. However, it works fine when I am connected over Wi-Fi. O2 claims their are not blocking it, but extensive analysis shows that all ports are open...

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