Get Help with Apple Devices

Resolved! Data Use

Where can I find how much data I have used? I have received a message saying I am out of data

Resolved! WiFi calling - how does it work?

I have been all over the O2 site and cannot find the answers.When a call is set up on WiFi Indios and I move out of WiFi area O2 say the call seamlessly moves to 4g.Is this via the data capabilities of 4g or using Voice over 4g (VOLTE) which is no in...

S7 Edge Cracked Screen

I have just cracked my screen and the on/off button isn't working properly. How can i get tgis replaced as i am on an 02 contract? Also do tou know how much it will cost?

Resolved! new iPhone 7+

Will you be getting in any red iPhone 7+ in again?

no free gift in my Basket

After constantly being bombarded wit txts and E mail massaged telling me Ive got something free in my basket I log on and theres nothing there. Please advise what you are trying to give me. otherwise post it to my home addtress xxxxxxxxxxxxx [Mod edi...

trouble connect mail on new phone

Hi I have just received an upgrade to a new Iphone 8. HOwever i am having difficulty automatically connecting my email to my phone. I had it on my other phone.

iOS 11 4G isn’t working

I’ve updated my phone to iOS 11 and ever since I haven’t been able to get 4G? It’s an iPhone SE. The battery drains really quickly too but I can deal with that. Would be nice to have faster internet speeds when not on WiFi!!

Resolved! Unlock my iPhone 5s

Unlock my iPhone 5s

Resolved! My girlfriend has been having issues with her Iphone for over a year

Hi, My partner has been struggling for over a year with her iphone to be able to make or recieve calls and texts but not only that she has issues using Facebook and WhatsApp... Facebook seems to be the only thing that's somewhat successful however, i...

Unlocking phone to use overseas

Hi thereI am in Australia trying to use a Telstra SIM in my phone and being told I have to unlock my phone from O2.My iphone 6 is from Apple and I was on a Pay as You Go in the UK.I have been told I have to add 15 pounds credit to the phone to pay to...

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