Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Business customer / unlock old phone with payg sim

Hi I am hoping someone can help me. I am getting no where fast with online chat. I have an active business account which I’ve had for 12 years. Same number. One of my old phones which I no longer use my business number in as I upgrade every two years...

Resolved! SIM change

I’ve ordered an iPhone XR to arrive tomorrow. I have an iPhone 7 currently. Do I need to change the sim or is it easiest to take the one out of my current handset and put it in the new handset?

Resolved! Bad Battery

My iphone is only 10months old and it can barely hold a charge for a day. I am 45 years old so its not like im facebooking, instagramming or whatever is trendy now 24/7. I have wifi at home so i dont use my phone. I have apps yes but I am quite confi...

O2 connectivity

I recently switched from a TalkTalk android phone to a O2 iphone but am still only able to connect with TT when on the move.

Message problem

I have a contact in my phone, both of us have iPhones. We can phone one another, when I text the message stays green but he gets the message, when he replies it is blue on his phone, but I don’t get the message! He’s not blocked on my phone, I delete...

Resolved! Mobile data and visiting websites

Hi can anyone please tell me why I can’t visit certain websites whilst out and connected to mobile data rather than WiFi. My apple phone has no restrictions set so it must be O2

Resolved! Apple Service Status

https://www.apple.com/uk/support/systemstatus/ If you are experiencing any issues with services on your Apple device it might be worthwhile checking the above if restarting your Apple device doesn't help as a great deal of what you experience on an A...

Resolved! Personal hotspot

My personal hotspot doesn’t connect with anything

Resolved! IPad in Europe by switching to business plan?

I complained in an O2 store today that the iPad cellular cannot be used in Europe, unlike a 3 sim. The rep said I could use a sim in Europe eg France but I had to switch to a small business user for the period and then cancel. Can anyone confirm and ...

Resolved! IMEI

Hi I'm currently on holiday and broken my phone and need the IMEI number to make a insurance claim can you help with this?

O2

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