Apple Airpods

[Jackhartley01]

Does O2 provide the same 1 year warranty that Apple provides?

[Cleoriff · Accepted solution]

Hi @Jackhartley01 

The warranty is from Apple and is nothing to do with O2. They don't provide an additional warranty.

[MI5]

@Jackhartley01 

If you buy from John Lewis you'll get a 2 year warranty https://www.johnlewis.com/2019-apple-airpods-with-charging-case/p4073207?sku=238086343&&s_kwcid=2dxL...

Also accidental damage insurance available for 2 years for only £20.00

[Jackhartley01]

So if there was a problem. For example:

The sound stopped working on the left earphone even though I had not dropped them or anything. It was a manufacturing defect.

I would not get a free replacement?

[Jackhartley01]

So if there was a problem. For example:

The sound stopped working on the left earphone even though I had not dropped them or anything. It was a manufacturing defect.

I would not get a free replacement?

[Cleoriff]

@Jackhartley01 

If it was a manufacturing fault, you would return them to Apple or contact them https://support.apple.com/en-gb

[jonsie]

O2 or Apple will abide by the terms of the warranty. 

Thanks for the info @MI5, two years is brilliant and well worth considering getting from John Lewis. 

[MI5]

I always look at John Lewis for comparison prices @jonsie  as their guarantee periods are always longer and usually you can add insurance cheaply too.

If only other retailers offered the same deals

[jonsie]

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@MI5 wrote:

I always look at John Lewis for comparison prices @jonsie  as their guarantee periods are always longer and usually you can add insurance cheaply too.

If only other retailers offered the same deals

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If only.....