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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9789 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383846 Views
  • 4 replies
  • 0 kudos

Transfer data to new iPhone XR from iPhone 6 plus

Hi, I have just been sent my new iPhone XR and have inserted my SIM from my iPhone 6 Plus. None of the contacts, photos, notes or apps (nothing basically) has transferred to the new phone. I was asked to put the phones close so that a data transfer c...

TML by Level 1: Joiner
  • 1004 Views
  • 4 replies
  • 0 kudos

iPhone 11

My brand new iPhone 11’s screen is locked I can’t open it and I can’t switch it off. I haven’t managed to obtain an answer as to how to fix the issue.

Leise by Level 1: Joiner
  • 459 Views
  • 1 replies
  • 0 kudos

Apple watch

My Apple Watch is not receiving calls. The reason I took it out monthly was that I could be away from my phone and still receive calls via my watch. Also if I am in the house and my watch is in a different room I still cannot receive calls via watch....

Terms01 by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

iPhone 7 plus

Hello, I have an iPhone 7 Plus which was my previous contract phone with 02. I have since upgraded but have kept the iPhone 7 Plus. I would like to give it to my son who has broken his phone but he’s with EE, how can I unblock my old iPhone 7 Plus to...

026 by Level 1: Joiner
  • 589 Views
  • 1 replies
  • 0 kudos

Can’t unlock phone - What am I doing wrong?

I've been wanting to unlock my iPhone 5s that used to be Pay Monthly (and has been paid off) but after using my PAC code it is now PAYG. I foolishly didn't unlock it before using my PAC code. - I've "made a few calls" using the PAYG sim and it's reco...

Camera will not work

Hi my camera has stoped working, also my torch won’t work either. I have tried everything all the way to a factory reset and still nothing, I use my camera slot and need it, I am lying a lot of money for something that doesn’t work as it should Pleas...

Vdu by Level 1: Joiner
  • 524 Views
  • 1 replies
  • 0 kudos

Apple Watch

Hi, I'm looking to purchase an apple watch for my girlfriend via the paymonthly 20off deal. Can I do this? or does it need to be registered to her mobile number?

Azzdazz by Level 1: Joiner
  • 760 Views
  • 3 replies
  • 0 kudos

I can’t connect my PS4 to my hotspot on iphone11

I can’t seem to connect my PS4 to my hotspot on iphone11. I’ve tried all the fixes but nothing works. Is there anything else I can try? Is it part of my plan?

Mark3077 by Level 1: Joiner
  • 1336 Views
  • 3 replies
  • 0 kudos

Where is my order?

Hi, I placed a order for the wireless charging AirPods on Thursday and paid for the premium delivery and it hasn't arrived. I have tried to track it but there is no way of doing that as theemail sent to me has no link. Can someone help me ASAP?

Kunzz100 by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch

Hi, I have an existing mobile contarct with O2 and am interested in buying an Apple watch Cellular version. What isn't clear is whether this will cost me extra per month on my contract. Can I just buy a watch from say Apple and connect it to my exist...

PaulC1 by Level 1: Joiner
  • 1647 Views
  • 6 replies
  • 0 kudos