Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Not receiving text messages

I have just bought the new iPhone 11 with a new sim, everything is working like calls and iMessage however I am not receiving texts from other phone numbers, I can send but I can’t receive them. I can’t even add my phone number into my Apple ID as I ...

Caitlainr by Level 1: Joiner
  • 1004 Views
  • 2 replies
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Unable to send recieve texts on new iPhone 11 after upgrade

Hi There I am not having much luck with talking to o2 on the phone. I have ysterday recieved my new iPhone 11 Pro Max and cannot send or recieve any text messages and in turn cannot get iMessage to activate or Facetime. Visual Voicemail is not workin...

Resolved! Unlock device to all networks

Hi guys just bought an iPhone 7 on 02I’ve looked at the help and it’s no use !Can someone please help me unblock the iPhone so I can use my sim pleaseMany thanks

Channyh by Level 1: Joiner
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Phone number not showing when I message

Hi. I’m on a new contract with 02. I just changed from EE.My phone number has been ported over but when I message someone it comes up as the email I use for my Apple ID, not my number.My Daughter is having this problem also and has been like that sin...

JR20 by Level 1: Joiner
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  • 2 replies
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Phone wont charge

Had this problem before the phone wont charge at all i cant get through to anyone to report the phone what can i do

Jess7 by Level 1: Joiner
  • 1433 Views
  • 7 replies
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Airtime Plan on Apple Watch

Hi, was wondering if anyone would have any ideas on how to fix my problem. I got an apple watch series 3 from 02 around 5 months ago now and from day one i have been paying for airtime on my watch, i pay this monthly along with my phone contract. How...

KaitlinB by Level 1: Joiner
  • 2828 Views
  • 8 replies
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Help!

How do I speak to a person for help? I cannot send or receive text messages on my iPad and I cannot change the settings.

Green line Iphone

HiI purchased a ‘like new’ iphone x on contract just under a year ago and today a green line has appeared down the right hand side of the screen. I have tried to call O2 but the automated line eventually says bye and cuts me off. How can i get in con...

J112 by Level 1: Joiner
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  • 2 replies
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Iphone not working

I have had my phone since September and my phone for some reason will not turn on. And I'm not able to contact anyone for help!

Amy97 by Level 1: Joiner
  • 1170 Views
  • 2 replies
  • 0 kudos