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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 441046 Views
  • 4 replies
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Apple Watch mobile data setup not working

Had a very frustrating day, received my Apple Watch series 5, set up going great until I tried to connect to mobile data. It keeps failing and saying something went wrong and to call o2 quoting reference code 15. So I’ve tried calling today but can I...

Phone not working - how do i find a contact number?

Hi - My iphone only makes or recieves call via my internet connection. I think this may be as result of having temporarily lost my phone. When i reported it lost, O2 locked the device and then when I found it an hour later, they could only unlock it ...

OK by Level 1: Joiner
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  • 2 replies
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Resolved! Mobile data on Apple Watch Update

There is an ongoing issue with iData on the Apple watch at the momentO2 are aware and ssued a responsehttps://community.o2.co.uk/t5/Apple/Apple-Watch-Series-5-Setup/m-p/1332986/highlight/true#M164359Apple Watch Series 5 Setupon ‎**Personal info**20 1...

jonsie by Level 94: Supreme
  • 1159 Views
  • 3 replies
  • 3 kudos

Apple Watch Series 5 - No Mobile Data

Hi, I have recently purchased a Series 5 Apple Watch but have been unable to set up the mobile data on this. I have received a text tfrom O2 to say that they have connected my Apple Watch Airtime Plan and I am also able to view this on the O2 app. Ho...

Kelsey92 by Level 1: Joiner
  • 1200 Views
  • 4 replies
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New SIM card

I recently upgraded my IPhone to a newer version and bought a new SIM I changed them over fine but it’s been over 24hrs now and I still can’t make or receive calls? I have tried removing the SIM and putting it back in again but that doesn’t seem to w...

HannahM23 by Level 1: Joiner
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  • 3 replies
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Resolved! Apple iPhone 8 Plus 128GB Gold

Hi I placed an upgrade order on March 30th and haven’t heard anything back as was told Apple iPhone 8 Plus is OOS.How much longer will this be OOS ? When can I expect my order as waiting 21 days is a joke to be honest someone should have contacted me...

KM3 by Level 1: Joiner
  • 773 Views
  • 2 replies
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Resolved! Apple Watch s5 connecting mobile data

I keep getting this message Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 15 please help

Michelle28 by Level 2: Apprentice
  • 1584 Views
  • 7 replies
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I got the Apple Watch Series 5 but I cant get the my data plan to work

I got the Apple Watch Series 5 from o2 today and I set it up. But when I got to the part where I have to set it up with my data plan o2 wouldn't let me, this message kept popping up instead "Oops, something went wrong. Try again and if the problem co...

hamzab_ by Level 1: Joiner
  • 1972 Views
  • 9 replies
  • 0 kudos