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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9133 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382428 Views
  • 4 replies
  • 0 kudos

Resolved! An annoying notification

Hi guys, I have one notification in my app, but when I open the app, there is nothing inside. It’s very annoying. Has anyone else reported the same issue?

Oksikosh by Level 1: Joiner
  • 1372 Views
  • 3 replies
  • 0 kudos

Not able to make calls or text!

What can I do? Not able to text or phone. Not receiving calls either now - and sporadically receiving texts. Not using any of my data either that im paying loads for! Please help!

Helen8 by Level 1: Joiner
  • 903 Views
  • 2 replies
  • 0 kudos

Resolved! iphone upgrade

i am upgrading phones from an Iphone xs to a Iphone 12 pro will i get a new 5g sim with my same phone number?

Resolved! iWatch on Pay as you go

Ive recently purchased an iWatchSE celluar from apple. I have an iphone XR. I read that o2 support iwatch so ive just switched to a pay as you go sim with o2. My number has changed over today. when i select watch app , mobile data the option to set u...

Mobile Data - blank screen IPhone 12 Pro Max

I upgraded from iPhone XS to 12 pro max. Yesterday I did a sim swap and ever since, the Mobile Data on my 12 has been intermittent. I called O2 this morning, who said this is usual for 24 hours after the swap. It has been longer than 24 hours now. Co...

Lou6 by Level 1: Joiner
  • 1455 Views
  • 5 replies
  • 0 kudos

Apple Watch 6 Mobile Data Issue

Hi,I am trying to activate mobile data on a new Apple Watch 6 purchased from Apple, but when I go into the Apple Watch app on my phone and select Mobile Data, I am taken to the following message (since attempting to set up mobile data 6 days ago):“We...

Andy07 by Level 1: Joiner
  • 2946 Views
  • 13 replies
  • 0 kudos

Resolved! Apple iPhone 11 Pro Like New

Hi , i would like to know what is in the box of " Apple iPhone 11 Pro Like New " because it's not a new phone and its cost is £1159.44, does it have the AirPods , power adapter and so on ?

Clau11 by Level 1: Joiner
  • 487 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile Data on iPad

Hi!I’ve bought an apple iPad Air 2020 (WiFi and cellular) outright and was wondering if I could go about linking it to my o2 account to be able to use the iPad without being connected to the WiFi.Thanks!

jrbooker by Level 1: Joiner
  • 544 Views
  • 1 replies
  • 0 kudos

Resolved! Defective device - 3 days old

After having nothing but problems with my iPhone 12, I went to the Apple store who ran diagnostic tests and confirmed that there is a hardware fault with the phone. As I am within my cancellation period they recommended returning it and getting a new...

Lou6 by Level 1: Joiner
  • 818 Views
  • 3 replies
  • 0 kudos