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Repair, iPhone warranty

Steg
Level 1: Joiner
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on ‎07-02-2021 19:06

on ‎07-02-2021 19:06

Hi,

 

I sent my iPhone off for a warranty repair a couple of weeks ago.  Does anyone know how long it is likely to be before I get it back?

 

Steph

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MI5
Level 94: Supreme
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on ‎07-02-2021 19:32

on ‎07-02-2021 19:32

@Steg 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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