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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9778 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383804 Views
  • 4 replies
  • 0 kudos

iWatch receiving texts / non iMessages

I have recently setup an iWatch 6 with O2. My current iPhone Xs is using an eSIM. For some strange reason my watch cannot receive standard text messages. iMessages appear to come across without a problem. I realise these are linked to iCloud and work...

rob4465 by Level 1: Joiner
  • 785 Views
  • 1 replies
  • 0 kudos

Phone overheating

I got a upgrade to the iPhone 12 Pro on Wednesday and on numerous occasions my phone has over heated. I left my phone in untouched for a hour at 55% a hour later with no activity it was down to 33% I have sorted the background apps etc. Can you advis...

Jacqui23 by Level 1: Joiner
  • 665 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock

How do I

KATHY by Level 1: Joiner
  • 1205 Views
  • 2 replies
  • 0 kudos

Where is my order?

I ordered a iPhone 12 pro on the 25th December and I haven’t heard anything since I had an email telling me it was out of stock but I have been updating the website checking when it had come in stock and it came back in 1 week ago and I still haven’t...

Lc18 by Level 1: Joiner
  • 815 Views
  • 3 replies
  • 0 kudos

IPAD PRO 2020

Hi, i ordered my ipad pro on the 25th nov 2020 and im still waiting i call them on08/01/2021, and got told that it will be out for delivery tomorrow but all i got was my sim so i called them again and got told it will take 6 weeks but when i looked o...

Pwaptm15 by Level 1: Joiner
  • 648 Views
  • 1 replies
  • 0 kudos

Insurance issues

Hi there,My partner got a refurbished phone from o2 insurance in may, the first phone that arrived was broke and we waited over a week for the second replacement to arrive. Recently the phone has frozen and the touch has stopped working out of the bl...

Gtaebrir by Level 1: Joiner
  • 1580 Views
  • 4 replies
  • 0 kudos

Resolved! iPad Pro can’t use phone number

I bought two iPad Pro’s and have unsettled sim, set up iCloud as had iPhones. But the phone numbers are not working for texts. I can text some numbers but my email address shows up. I have tried texting the iPad number from my phone and it goes throu...

Fayjoe by Level 1: Joiner
  • 2388 Views
  • 7 replies
  • 0 kudos

Resolved! Split Magsafe Case

My wife's iphone 12 magsafe case was less than 3 weeks old when the bottom lip split. I've called o2 4 times to get it replaced (Apple said to contact o2 as that's who I bought it from). 3 times they hung up while I was on hold while they were suppos...

will_0407 by Level 1: Joiner
  • 609 Views
  • 1 replies
  • 0 kudos

Black Friday iPad Deal

Has anyone yet recieved an iPad Pro 12.9 inch that was bought as part of the black friday deals??? Delivery stated within 4 weeks, it's now 5 weeks later and still no word on when it will be delivered. I have already spoken with customer services and...

Warranty

I have a Samsung s20 had it since May 2020 does anyone know if it is still under warranty and what does this cover

Beck1988 by Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos