account name change

[Anonymous]

I've had my contract under my mums name as I was underage when we first got it. Now I want to change from her name to mine - how is this possible?

[Anonymous]

Appreciate it. So if I cancel and set a whole new one contract in my name and transfer number I should be ok?

[Anonymous]

I've not seen anything official that a change cannot be done this way. We are all customers here so I'd suggest ringing O2 to ask.

Or cancel and start again in your own name.

[Anonymous]

They are so unhelpful on the phone so I will go in branch and ask properly thanks again!

[Anonymous]

Let us know how you get on please.

Edit to add link on cooling off period after Upgrade.

http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),t...

[MI5]

Let us know how you get on please

[Anonymous]

I will let you know for once and for all

[Anonymous]

I will let you know for once and for all. If I return the phone will I get my network coverage back on my existing phone? It's currently stopped since I placed my order. Annoying. So if I return It I think the new contract will continue? Or will it go back to my old contract?

[Anonymous]

Hi


Your service has stopped !

Ring Cs or get to the store ASAP.

If the tariff you were on is no longer available then no you won't be able to revert.

[MI5]

It will revert back to your old tariff. It's normal that your old sim switches off as the transfer to the new sim commences.

[Anonymous]

Ok so you guys have given two different answers. I may have to go in branch to see if it can revert back or not