Buying a phone

[quemero]

Hi, I bought an Iphone 15 Pro Max to pay monthly with the sim. The problem is that I have paid twice for the order and I can see it in my bank account App. And I didn't received any email confirmation about the order.  My name is Nicolas Drevon.

[Bambino]

@quemero 

This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

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