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Forum Posts

Resolved! Phone issue,

I’ve only had my phone 2 months, now it won’t charge its contract could I get a replacement?

Rob123335 by Level 1: Joiner
  • 113 Views
  • 1 replies
  • 0 kudos

Resolved! Phone unlock

Hello, I have an old iPhone on o2 however I tried to use a different network sim card and it says no service, does anyone know who I need to speak to, to be able to unlock the phone?

Louise141 by Level 1: Joiner
  • 233 Views
  • 5 replies
  • 0 kudos

Resolved! Bought refurbished iphone on PAYG - "SIM not supported" message

Hi all, so I currently have a PAYG sim on my previous old iphone and bought a refurbished iPhone XR directly from o2. They sent a PAYG sim with the phone, though I plan to use my previous Sim card/number. When I try to set up the phone I get a messag...

Resolved! iPhone 13 issues

Hi everyone, recently got an iPhone 13, but despite all the online help I still can’t get it to connect to my Wi-Fi. The VPN keeps glitching on and off too! Is there something wrong with the phone?

Chadders by Level 1: Joiner
  • 121 Views
  • 3 replies
  • 0 kudos

Resolved! Esim

Can I get a new esim with new connection

Bk3 by Level 1: Joiner
  • 215 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock my iPhone X

Hi I find this really annoying, my IPhone is locked to the 02 Network, I ordered it from Amazon and want it unlocked, I have putted a new Pay as you go SIM card in it, I have the IMEI number, if anybody can help me unlock my phone that would be great...

Lucas04 by Level 1: Joiner
  • 115 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch series 7

I’ve got a. Apple Watch 7 can I trade in - are there any deals/offers on

eSIM switching

I have just upgraded to an eSim Pay monthly with O2 and my UK number. I also have a US eSim and I thought/hoped that both would be active at the same time. But when I swich one on the other switches off. Is this how thwy are supposed to work. I wante...

Gally02 by Level 1: Joiner
  • 187 Views
  • 3 replies
  • 0 kudos

Resolved! A order that is still pending

Hallo I recently order a upgrade for me phoneon Monday and the payment is still pendingis there anything you can do to help me out

Bs2809 by Level 1: Joiner
  • 102 Views
  • 1 replies
  • 0 kudos

Resolved! Selling my iphone but I forgot to unlock it first!!

I've done a stupid thing. After getting a new iPhone I listed my old one on FB marketplace.....but I forgot to unlock it first. I am not sure what to do as the phone has been reset to factory settings. I went to 02 and listed the IME number but this ...

GaryW by Level 1: Joiner
  • 252 Views
  • 7 replies
  • 0 kudos