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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8819 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 378244 Views
  • 4 replies
  • 0 kudos

Overdrawn issue

Hello. I looked into my bill and I have paid the exact amount so I’ve paid it off already and it says so, yet I’ve been overdrawn, it’s forcing me to repay it when I don’t need to, I didn’t know wether to go to o2 or my bank but since this is an o2 m...

iPad

Hello, I’ve ordered an iPad but I was wondering if it can be sent to a different address please

Mattew99 by Level 1: Joiner
  • 303 Views
  • 2 replies
  • 0 kudos

Charged twice

hi there I have recently tried to order an iPhone 15 with a 150 gb data, I had one in my basket with an extra £7 for delivery making the order total to £36.99 however I didn’t want this order so I cleared my basket and bought the same phone without t...

Sim free phone deal

Have an 8 just now.great plan though so just need a more up to date phone. Must be apple. Trying to find a sim free upgrade on site but nothing coming up. How did I do this without actually phoning 02?

IonaM by Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

Resolved! Lost phone

I want to report a stolen phone. Unfortunately my phone has been stolen. The only option available on line is a phone number to report the loss. Unfortunately my phone has been stolen so I cannot phone O2 to report the loss. Is this an entirely new p...

tony-r by Level 1: Joiner
  • 992 Views
  • 3 replies
  • 0 kudos

Resolved! Removing Cellular Data on Apple Watch

I would like to remove cellular data on my apple watch, I don't use it for messages and often have it on do not disturb. Is this possible?

Katiee1 by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Resolved! £20 Air Pods promotion

Just purchased myself an apple watch with the promotion that once purchased i have the chance to purchase Air pods for £20. It says i should receive a message confirming if i want this to be the case, however it has been a few days now and no message...

Harry29 by Level 1: Joiner
  • 1285 Views
  • 4 replies
  • 0 kudos

My iphone 13 wont charge.

My iphone 13 wont charge with any charger - in car, plug in - these charges effectively charge other apple devices. The phone occasionally shows as charging but the percentage never goes up above 30%. What can be done about this? Ive tried the soft r...