Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 420871 Views
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Customer service

Hi,I called Saturday to o2 costumer service to open my sim so I could use it abroad. I thought that everything would go smooth but it was not the case. I cannot make any calls or receive any calls from anyone.

Zohmez by Level 1: Joiner
  • 379 Views
  • 1 replies
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Unlock request rejected by o2

I have an old iphone 7 plus that I wanted to unlock because it network locked to o2.The phone originally was obtained from CPW.I have registered on myo2 app with a new SIM card and top-up but after requesting the unlock via the app I get this automat...

eSIM activation

Hi guys new phone has came and I have activated it but no way to activate sim

Cr2607 by Level 1: Joiner
  • 363 Views
  • 1 replies
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Refund

I was checking i phone 16 pro and made a plane to buy from o2 but i changed my mind and I canceled it but i haven’t received my upfront money yet i need my refund.

Dilpreet by Level 1: Joiner
  • 521 Views
  • 4 replies
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Apple Watch mobile data not connecting/ enabled

02 are being no help at all, have rung them and messaged on social media.getting the typical ‘your 02 account is no eligible to enable mobile service on your Apple watch’

Lucy30 by Level 1: Joiner
  • 728 Views
  • 3 replies
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Credit check

So I went to purchase an iPad yesterday with monthly payments and paid my one time £20 payment , they said they are doing further checks and it could take up to 24 hours , they still haven’t emailed me or anything how long does it usually take

AR111 by Level 1: Joiner
  • 349 Views
  • 1 replies
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5G Not Kicking in when Wi-Fi Turned Off

I have an O2 sim in my iPad. When I turn Wi-Fi off it doesn’t revert to 5G as it has always done in the past.

MRSH1262 by Level 1: Joiner
  • 409 Views
  • 3 replies
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eSIM request

Recently bought a vehicle in the US and would like to request aun eSIM, how should I proceed about it?

Jorgerodt by Level 1: Joiner
  • 363 Views
  • 1 replies
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Resolved! Visual Voicemail Not Working

I have just changed tariff/phone plan and now my voicemail isn’t working and I just have a red spot over the phone icon. I know for sure I have 2 voicemails but it’s not telling me they’re there. I’ve restarted my phone, dialled 1750 and turned my VM...

Anonymous by Not applicable
  • 67134 Views
  • 11 replies
  • 0 kudos