Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Credit check

So I went to purchase an iPad yesterday with monthly payments and paid my one time £20 payment , they said they are doing further checks and it could take up to 24 hours , they still haven’t emailed me or anything how long does it usually take

AR111 by Level 1: Joiner
  • 336 Views
  • 1 replies
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5G Not Kicking in when Wi-Fi Turned Off

I have an O2 sim in my iPad. When I turn Wi-Fi off it doesn’t revert to 5G as it has always done in the past.

MRSH1262 by Level 1: Joiner
  • 391 Views
  • 3 replies
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eSIM request

Recently bought a vehicle in the US and would like to request aun eSIM, how should I proceed about it?

Jorgerodt by Level 1: Joiner
  • 339 Views
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Resolved! Visual Voicemail Not Working

I have just changed tariff/phone plan and now my voicemail isn’t working and I just have a red spot over the phone icon. I know for sure I have 2 voicemails but it’s not telling me they’re there. I’ve restarted my phone, dialled 1750 and turned my VM...

Anonymous by Not applicable
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  • 11 replies
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Damaged SIM

I was trying to reset my phone by taking SIM out and reinserting it. I somehow damaged the SIM! I need new SIM with same original number but as I have no working SIM I am unable to call 02 even though it is a free call

Stupot67 by Level 1: Joiner
  • 364 Views
  • 1 replies
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New IPhone 16. Transferring sim to eSIM.

Bought iPhone 16 from Apple and trying to transfer number from 14. Phoned O2 for qr code which hasn’t arrived yet (3hr). Now can’t phone or get texts from my iphone14 so cannot make calls to O2 (or anywhere0, can’t receive calls and cannot get confir...

PJ9 by Level 1: Joiner
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Resolved! How to update my answer phone message

I have a new phone and my old message has disappeared from the answer phone message. How do I retrieve it?

Order processing

I pre ordered the new iPhone pro max last Friday and got the delivery date as today but my order is still stuck on “processing” I’ve been in contact via X with o2 and they aren’t very helpful, has anyone else got/had this problem?

Matty123 by Level 1: Joiner
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  • 3 replies
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Buying a phone

Hi, I bought an Iphone 15 Pro Max to pay monthly with the sim. The problem is that I have paid twice for the order and I can see it in my bank account App. And I didn't received any email confirmation about the order. My name is Nicolas Drevon.

quemero by Level 1: Joiner
  • 461 Views
  • 1 replies
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