This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

World Chat

Go to solution
Anonymous
Not applicable

on ‎29-05-2017 15:37

on ‎29-05-2017 15:37

I have a World Chat account with ££ in it, but cannot get my calls from Uk to Europe to connect.

What is the problem please???

John Hayward

Message 1 of 4
2,136 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 152452 Posts
  • 651 Topics
  • 29096 Solutions
Registered:

on ‎30-05-2017 18:43

on ‎30-05-2017 18:43

Update here @Anonymous
https://community.o2.co.uk/t5/Apps/World-Chat-App-Important-update/m-p/1053272
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 4
2,062 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 152452 Posts
  • 651 Topics
  • 29096 Solutions
Registered:

on ‎29-05-2017 15:43

on ‎29-05-2017 15:43

@Anonymous wrote:

I have a World Chat account with ££ in it, but cannot get my calls from Uk to Europe to connect.

What is the problem please???

John Hayward

We as customers would have no idea John, sorry.

You could try calling customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
2,133 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
  • 96244 Posts
  • 614 Topics
  • 7181 Solutions
Registered:

on ‎29-05-2017 16:29

on ‎29-05-2017 16:29

Try deleting the app and reinstall. You won't lose any credit.
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 4
2,119 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 152452 Posts
  • 651 Topics
  • 29096 Solutions
Registered:

on ‎30-05-2017 18:43

on ‎30-05-2017 18:43

Update here @Anonymous
https://community.o2.co.uk/t5/Apps/World-Chat-App-Important-update/m-p/1053272
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
2,063 Views
0 Kudos
Top Kudoed Authors
View All
Top