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World Chat

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Anonymous
Not applicable

on ‎29-05-2017 15:37

on ‎29-05-2017 15:37

I have a World Chat account with ££ in it, but cannot get my calls from Uk to Europe to connect.

What is the problem please???

John Hayward

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MI5
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on ‎30-05-2017 18:43

on ‎30-05-2017 18:43

Update here @Anonymous
https://community.o2.co.uk/t5/Apps/World-Chat-App-Important-update/m-p/1053272
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎29-05-2017 15:43

on ‎29-05-2017 15:43

@Anonymous wrote:

I have a World Chat account with ££ in it, but cannot get my calls from Uk to Europe to connect.

What is the problem please???

John Hayward

We as customers would have no idea John, sorry.

You could try calling customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎29-05-2017 16:29

on ‎29-05-2017 16:29

Try deleting the app and reinstall. You won't lose any credit.
Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎30-05-2017 18:43

on ‎30-05-2017 18:43

Update here @Anonymous
https://community.o2.co.uk/t5/Apps/World-Chat-App-Important-update/m-p/1053272
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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