Solved: Wifi calling iPhone SE

Anonymous · ‎09-06-2017

According to 'Manage your device' under the 'Your device' section of the O2 website I can "Make clearer calls over wifi and 4G. Currently available on iPhone 7, 7 Plus, 6s, 6s Plus, SE and Samsung Galaxy S7, S7 edge."

I have an iphone SE

The service is activated on my account but not on my phone.

The O2 app on the phone also says the same. I have an SE purchased from apple.

I know this service was released first on the iPhone 7 but both the website and app now imply it's available on the SE.

Has any SE owner out there got this working on their pay monthly SIM only contract ??

Anonymous · ‎09-06-2017

Thanks. I did just that and it's now working.

I was expecting O2 to push an update OTA to the SIM.

So I can confirm O2 WiFi and 4G calling is now activated for iPhone SE users on SIM only pay monthly contracts.

View solution in original post

Anonymous · ‎09-06-2017

@Anonymous it may only be for Refresh or pay monthly contracts but call customer services & they maybe able to activate it for you

http://www.o2.co.uk/contactus

MI5 · ‎09-06-2017

You need a carrier update to enable the wifi switch in settings.
If it hasn't come through yet try connecting to iTunes which should find it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-06-2017

Thanks. I did just that and it's now working.

I was expecting O2 to push an update OTA to the SIM.

So I can confirm O2 WiFi and 4G calling is now activated for iPhone SE users on SIM only pay monthly contracts.

MI5 · ‎09-06-2017

The carrier update is OTA usually but not everyone gets it at the same time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎10-06-2017

To check for ota carrier settings you need to go settings general about this then check for ota carrier and prompts to install

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Martin-O2 · ‎19-06-2017

Hi @Anonymous have you managed to activate wifi and 4G calling yet?

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