Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Apple

Reply
Anonymous
Posts: 0
Accepted Solution

Sim vs old handset

Hiya,

 

iPhone 6s screen is damaged but an upgrade is coming soon. Took the sim out and put it in my old iPhone 5s. Searching but still no signal. Haven't played about with it much yet but have some ideas to try. You folks got any tips to add? Is 4g/3g going to be an issue?

 

Thank you!

Posts: 116,602
Topics: 573
Solutions: 16,159
Registered: ‎04-04-2012

Re: Sim vs old handset

Data and 4g etc should not be an issue.
Try syncing with iTunes first.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Sim vs old handset

Cheeky update and we were good to go. Hoped that was all it was.

Cheers MI5!
Posts: 116,602
Topics: 573
Solutions: 16,159
Registered: ‎04-04-2012

Re: Sim vs old handset

No worries mate Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 1,192
Registered: ‎01-02-2017

Re: Sim vs old handset

[ Edited ]

Hello @Anonymous, welcome to the O2 community!

It is great to see that @MI5 advice helped you! If possible, when a post answers your question, please mark it as an "Accepted Solution” Thanks!

 

We hope to see you around! Wave

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community