15-06-2017 20:35 - edited 15-06-2017 20:38
Has anyone else on an O2 business account been told that the new calls over wifi feature which is avaible for my iPhone 6s doesn't work on a business account?
I checked direct with O2 who said it does but our supplier Highnet says it doesn't.
Seems crazy that I have to go through all this just to be able to use my phone.
Solved! Go to Solution.
on 15-06-2017 20:41
Maybe @Martin-O2 can enquire for you. There aren't that many members on a business account with a 6s though someone may answer definitively.
on 15-06-2017 20:48
This suggests you should be able to enable it on a business account:
Using Wifi and 4G Calling
Wifi and 4G Calling won’t work with some of our other services including TU Go (or O2 Just Call Me, Mobex or Mobile Recording for business customers). You’ll need to remove them to use Wifi and 4G Calling. Don’t worry though, if you change your mind later you can always switch back through My O2 or your Business Advisor.
Taken from here: http://www.o2.co.uk/connectivity/wifi-and-4g-calling
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 16-06-2017 08:26
Also this gives it away from their own website:
"HighNet’s mobile product is truly unique to the industry, offering businesses the flexibility to freely move between two of the UK’s biggest mobile networks."
I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
We are all customers and dont have access to any o2 accounts
on 16-06-2017 10:56
Thanks for the mention @jonsie
@Anonymous If you have a iPhone 6s that came directly from O2 then wifi and 4G calling should work. Have you run through the setup process to activate the feature yet?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?