This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Why have I been sent a new SIM?

TeeKay1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎06-12-2024 18:06

on ‎06-12-2024 18:06

I have an iPhone SE, working satisfactorily and has been since new about three years ago (now running IOS 18.1.1). Gets 5G where available.

 

O2 has sent me, unrequested, a new SIM, and the accompanying leaflet seems to suggest that I might be a new customer. What's going on?

Message 1 of 2
69 Views
0 Kudos
1 REPLY 1

Enlli
Level 68: Extraordinaire
  • 8816 Posts
  • 63 Topics
  • 1793 Solutions
Registered:

on ‎06-12-2024 18:11

on ‎06-12-2024 18:11

We are a Customer based community so can't answer

Best calling O2 or messaging them on Social Media 

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
67 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top