Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 441328 Views
  • 4 replies
  • 0 kudos

Why have I been sent a new SIM?

I have an iPhone SE, working satisfactorily and has been since new about three years ago (now running IOS 18.1.1). Gets 5G where available. O2 has sent me, unrequested, a new SIM, and the accompanying leaflet seems to suggest that I might be a new cu...

TeeKay1 by Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer sim to new phone

I got a new iphone and after transferring my sim it doesn't work any more. It is detected by the new phone but it doesn't connect to the network. Transferring it back to my old phone doesn't do anything. What's going on?

gnnt by Level 1: Joiner
  • 1288 Views
  • 6 replies
  • 0 kudos

Not delivered

My new phone was supposed to be delivered on Tuesday and it hasn’t. I can’t get hold of anyone from the store and tracking isn’t working. Can you please help understand where this is please

Megan41 by Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

6 digit code

Don’t have sign to receive six digit code to get into my 02 account,need it sent to email address ! Is this possible

Cmb2002 by Level 1: Joiner
  • 422 Views
  • 2 replies
  • 0 kudos

Track my AirPods

Hi I’ve order Apple AirPod 4 with noise cancellation but they haven’t arrived, and I can’t use the tracking system on your website. Please help

Dman1508 by Level 1: Joiner
  • 438 Views
  • 3 replies
  • 0 kudos

Resolved! Cancellation

Hello my contract is ending and I would like to leave and not renew. Thank you [MOD EDIT: Subject title changed]

Unable to track my device

I haven't received my package yet, order no - ********** and I am unable to track it as well. (tracking ID - *************)

Order update

Can u track my order **order number removed** [mod edit: we've removed some of the order details as these posts are publicly viewable, thanks]

CMD2004 by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! add another phone (keeping the same number) to my 02 account

My current plan has 2 phone numbers. I would like to add a third number (currently on Vodafone pay as you go sim which has lapsed) to my plan. How can I go about this? I want to keep the original phone number.