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Resolved! Can't pay O2 iPad bill, it tries to send text but I can't receive it

Hey all, I have an iPad Pro 12.9" and I usually sign into O2 to pay the bill. This time, it asks me to input a code and states it's sent a message to the SIM's phone number that is associated with the iPad. I obviously cannot receive texts on the iPa...

Resolved! Broken phone

Hi I have got my phone stuck inside a recliner sofa and can't get it out so would it be possible to speak to someone about an early upgrade?

Megan300 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! iTunes charge

I got charge for iTunes purchased that didn’t order can someone help plz

Coconut by Level 1: Joiner
  • 1 replies
  • 0 kudos

New phone

I’ve just gotten a new phone and the sim doesn’t seem to connect as no number shows up and neither does any signal

Leah9 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Battery change

Hi According to Apple diagnostics my battery has exceeded its expected life span. Apple tell me that a battery change should be cover by O2 under consumer law. Can you tell me how to proceed. Thank you

AR27 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Accidental damage

Hi, I have just broken the screen on my phone - I pay accidental damage cover monthly and was wondering what this means / how I go about getting it repaired? Thanks

Alice33 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Returns

Hi, I received a new iPhone SE today. But I would like to return it. It is not faulty but not to my liking.

Yasmin4 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Need to enable wifi calling but have no signal

The service is down in my area and I want to enable wi-fi calling but the message in the iPhone setting is contact O2 I cant contact o2 or sign into my account as I have no signal and the account sends security texts, please can someone contact me an...

Second phone

Hi do you offer deals to add a second phone to an existing contract

Melbel by Level 1: Joiner
  • 2 replies
  • 0 kudos