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We want to UNLOCK IPHONE 5!!!!

Anonymous
Not applicable

I am not coming here to ask any question about how or when to unlock Iphone5, it is already 6 month since Iphone 5 was released. And it is the only smart phone cannot unlock at this time. It is not happy as a customer of O2, we want to unlock it, and I believe if there is enough customer complain it to O2, they will do something, maybe. I have done that. Come on guys, If you are a Iphone5 user, please complain it, maybe call them or email them. I feel so upset, Iphone5 still cannot be unlocked!!

Message 1 of 58
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Anonymous
Not applicable

Agreed train them up properly and then you can have more staff on the phones

Message 31 of 58
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davethorp
Level 21: Regular
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Registered:
Most live chats are absolutely useless anyway. I really don't know why companies insist on using them. At the very least if they do offer them they shouldn't have people in another country copying and pasting from a script
Message 32 of 58
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Anonymous
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This should be a lesson for everyone. In the future avoid buying smartphones from O2.
Message 33 of 58
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perksie
Level 69: Guiding Light
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@Anonymous wrote:
This should be a lesson for everyone. In the future avoid buying smartphones from O2.

This only applies to the iPhone 5.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 34 of 58
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Anonymous
Not applicable

and iPhone 5S when it comes out

 

Maybe Samsung Galaxy S4, and other popular models.

Message 35 of 58
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perksie
Level 69: Guiding Light
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Registered:

@Anonymous wrote:

and iPhone 5S when it comes out

 

Maybe Samsung Galaxy S4, and other popular models.


Nothing like a bit of guesswork is there? slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 36 of 58
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Anonymous
Not applicable

I even asked prior to upgrading one of my 3 contracts and O2 said they would unlock for free, once I commiting to 24 months and a £250 iPhone 5 i was told i would have to wait about 6 weeks before they unlock. That was Sept 19th 2012.....its not 11th April 2013 and still no unlock.

 

1 contract is already closed, and the other 2 will close on the very first day possible.. spoke with them recently and was told they are waiting on Apple.. load of **bleep**!

 

A very unhappy, previously very loyal customer..

Message 37 of 58
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Anonymous
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iPhone 5 Unlocking has been announced from today.  Call customer services on 202.

Message 38 of 58
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Anonymous
Not applicable
Thank you very much! Unlocked now
Message 39 of 58
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Anonymous
Not applicable

O2 are now unlocking iPhone 5! Thanks to Pablo for the information.

Took about 10 mins unlock thru already!

Great news:smileyhappy:

Message 40 of 58
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