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Unlocking

Foxhole
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How do I unlock IPhone on O2.?

Have found many links but all of them return me to main page of O2 web site.

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Bambino
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@Foxhole O2 is having a problem with unlocking which has been going on for months. Really unacceptable. I will tag admin for them to contact you. @Marjo @Martin-O2

I DO NOT WORK FOR O2



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Cleoriff
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Hi @Foxhole

There are problems with unlocking at the moment. Have you followed the info in this guide?

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

If still having problems then I will tag @Marjo or @Martin-O2 to the thread...

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Foxhole
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Do you mean creating problems with unlocking?

Should be simple process.

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Bambino
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@Foxhole Yes it should be a simple process, but for the last few months it hasn't been. I'd put it down to gross incompetence.

I DO NOT WORK FOR O2



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Cleoriff
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@Foxhole wrote:

Do you mean creating problems with unlocking?

Should be simple process.


It is a simple process. However, since O2 started selling all their phones unlocked last month, the problems started at that time @Foxhole

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Foxhole
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Yes , cannot provide info required to unlock as previous owner of account is deceased.sim is no longer active or working.

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Foxhole
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Is there a landline number to call, don,t have an O2 phone.

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MI5
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Landline number on link http://www.o2.co.uk/contactus but you need to follow the PAYG route on our guide that has been posted above
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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@Foxhole You can also call customer service from any phone for free on 0800 032 1402.

I DO NOT WORK FOR O2



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