cancel
Showing results for 
Search instead for 
Did you mean: 

How to unlock phone for all networks

DanielNarovec
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hello i need to unlock my iPhone 6 but i cannot go to Uk and because i havent Called from sim that i brought on-line o2 is unable to unlock the device what should i do ?
Message 1 of 11
6,152 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
  • 85248 Posts
  • 591 Topics
  • 4463 Solutions
Registered:

O2 won't be able to unlock it for you as you need to use it on the O2 network otherwise it won't register on the system. Can you get the original owner to get it unlocked? 

View solution in original post

Message 5 of 11
6,119 Views
10 REPLIES 10

Cleoriff
Level 94: Supreme
  • 104776 Posts
  • 782 Topics
  • 5178 Solutions
Registered:

Hi @DanielNarovec Are you abroad at the moment? Where did you buy the phone from?

Have you checked that the phone may already be unlocked? Put another sim in first to check if it is unlocked

Advice on Unlocking here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

*The Game Is On*

Girl in a jacket
Message 2 of 11
6,134 Views

DanielNarovec
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Im not abroad im from Czech Republic i ve brought phone on on-line auction and phone is still locked to 02 UK.
If i could get to UK i would already do it but sinice im still high school student i cannot
Message 3 of 11
6,127 Views

DanielNarovec
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
And thanks for some advices
Message 4 of 11
6,126 Views

jonsie
  • 85248 Posts
  • 591 Topics
  • 4463 Solutions
Registered:

O2 won't be able to unlock it for you as you need to use it on the O2 network otherwise it won't register on the system. Can you get the original owner to get it unlocked? 

View solution in original post

Message 5 of 11
6,120 Views

MI5
Level 94: Supreme
  • 120659 Posts
  • 605 Topics
  • 18147 Solutions
Registered:
Unfortunately the bottom line is no chance unless you can get the phone to the uk.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 11
6,118 Views

Anonymous
Not applicable

Never trust eBay or auction sites to buy technology from 

Message 7 of 11
6,100 Views

Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hello @DanielNarovec, welcome to our forum! 

As our helpful members replied above, unfortunately you would need to use an O2 SIM card in the phone before it could be unlocked... worried

Please do let us know if you have any further questions.

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
signature

Message 8 of 11
6,017 Views

Samina85
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Please can someone help I have submitted via the app to unlock my phone 3 days ago no word back I desperately need it ASAP not got much luck with the gurus
Message 9 of 11
2,904 Views

MI5
Level 94: Supreme
  • 120659 Posts
  • 605 Topics
  • 18147 Solutions
Registered:
@Marjo
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 11
2,901 Views