Solved: Unlocking an Apple iPhone

someone9201 · ‎07-03-2019

hi all! im using O2-based network (giffgaff)

in UK its works with my SIMcard, but how can i unlock my phone to use it abroad?

MI5 · ‎07-03-2019

@someone9201 you need an o2 sim then follow this help https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

but first I'd get an EE or Voda sim and see if it works because if you got your phone from giffgaff it may already be unlocked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-03-2019

@someone9201 you need an o2 sim then follow this help https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

but first I'd get an EE or Voda sim and see if it works because if you got your phone from giffgaff it may already be unlocked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

someone9201 · ‎07-03-2019

no, ive got it from ebay, and it was listed as O2 locked

can i use my friends simcard, f.e?

MI5 · ‎07-03-2019

Yes, any o2 sim card will work, you just need it to register the phone on the o2 network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

someone9201 · ‎07-03-2019

so, if i understand you correctly, i need a O2 simcard to put it in the phone and to register in MyO2 app, ask for unlocking and then i can give it back?

MI5 · ‎07-03-2019

Yes, that is correct.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

someone9201 · ‎07-03-2019

thank you!

MI5 · ‎07-03-2019

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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