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Unlock phone

Anonymous
Not applicable

I have been given an iPhone 5c by a family member and need it unlocked so I can insert my sim. This is proving difficult as my provider is unable to do it so I went to an o2 shop who couldn't do it either. Please advise so that I can get this done quickly

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Cleoriff
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Hi @Anonymous Was it an O2 phone originally? If so use this guide https://community.o2.co.uk/t5/How-to-guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

If it didnt come from O2 then the network provider it's linked to will have to provide the unlock code

Edited to add. It may already be unlocked. Have you tried a different sim in it?

Veritas Numquam Perit

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Cleoriff
Level 94: Supreme
  • 127378 Posts
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  • 7586 Solutions
Registered:

Hi @Anonymous Was it an O2 phone originally? If so use this guide https://community.o2.co.uk/t5/How-to-guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

If it didnt come from O2 then the network provider it's linked to will have to provide the unlock code

Edited to add. It may already be unlocked. Have you tried a different sim in it?

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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It doesn’t sound like you have an o2 phone so if the original network can’t help you need to ask on your local market stall.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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