Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Apple

Reply
Highlighted
Anonymous
Posts: 0
Accepted Solution

Unlock iPhone 7 plus

Maybe someday know why O2 don't like to unlock iPhones 7 plus ?
Highlighted
Posts: 100,232
Topics: 546
Solutions: 12,743
Registered: ‎04-04-2012

Re: Unlock iPhone 7 plus

You can follow this here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
but only when there is sufficient supply of phones to protect genuine customers (o2's words).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 86,453
Topics: 729
Registered: ‎14-01-2013

Re: Unlock iPhone 7 plus

It's because they like to keep all iPhone customers with O2....Smiley Sad

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Anonymous
Posts: 0

Re: Unlock iPhone 7 plus

Cleoriff but you can unlock iPhone 7 in O2 but some reason you couldn't unlock 7 plus !!
I'm not living O2 but sometimes abroad I'm using second sim and finally O2 didn't tell me there will be problem with unlocking my new iPhone plus
Now I'm need 2 phones....
Highlighted
Anonymous
Posts: 0

Re: Unlock iPhone 7 plus

MI 5
SorryvMI5 but this is not true : If you have a monthly contract it is free to get your phone unlocked......
Correct is :
. If you've got an iPhone 7 Plus, you won't be able to get it unlocked unless you've paid off your Device Plan in full.

But why ???
Highlighted
Posts: 100,232
Topics: 546
Solutions: 12,743
Registered: ‎04-04-2012

Re: Unlock iPhone 7 plus

It's the rules that o2 have set.
The process I gave you is correct but not until o2 allow the 7+ to be done.
Not our decision and we can't help any further with it other than to tell you to pay up or wait.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 100,232
Topics: 546
Solutions: 12,743
Registered: ‎04-04-2012

Re: Unlock iPhone 7 plus

Ps. If you read the link I gave you it does state that new iPhones are an exception - so it is true Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 26: Upbeat
Posts: 1,044
Registered: ‎04-04-2012

Re: Unlock iPhone 7 plus

Sorry to be the bearer of bad news, but I got my iPhone 7 Plus unlocked 7days after purchase and was unlocked using BT Sim Card, as the screenshot shows.. 


Handset was purchased from o2 Shop Crystal Peaks. 

 

 

I did this all via the App.

 

iPhone 7Plus Unlocked.png.

--


Samsung Glaxay Fold, PC Cosmo, Ipad Pro and in desperate need of a clear out of IT Kit.


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
Highlighted
Posts: 100,232
Topics: 546
Solutions: 12,743
Registered: ‎04-04-2012

Re: Unlock iPhone 7 plus

TBH your screenshot proves nothing more than that it's an iPhone with a bt sim in it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 26: Upbeat
Posts: 1,044
Registered: ‎04-04-2012

Re: Unlock iPhone 7 plus

Good to see you read what I said @MI5...

iPhone 7 pluses can be unlocked by o2, as mine is, suppose it depends how good a customer you are to o2!!


--


Samsung Glaxay Fold, PC Cosmo, Ipad Pro and in desperate need of a clear out of IT Kit.


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K