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Level 1: Joiner
Posts: 1
Registered: ‎09-12-2019
Accepted Solution

Tracking

I ordered a pair of air pods off O2 how ever they are not my phone provider, the problem is that I would like to track my order using the Royal Mail tracking code but this was not sent over in the confirmation email
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Posts: 108,263
Topics: 559
Solutions: 14,338
Registered: ‎04-04-2012

Re: Tracking

@Nimble 

Use the landline phone numbers off here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,793
Registered: ‎23-07-2014

Re: Tracking

Hi @Nimble , how are you doing with your order since you last posted, any help from the above info? Smiley Happy I hope you got everything sorted in the end but let us know if you have any additional queries!

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