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Throttling

Anonymous
Not applicable
Hi all,

My internet speed is fast but YouTube videos are being throttled on my phone. I can barely even watch a video in 144p at this rate.

How do I turn this off?
Message 1 of 8
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viridis
Level 56: Guvnor
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Are you talking about on WiFi or mobile data?
Message 2 of 8
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MI5
Level 94: Supreme
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Change your data APN username to bypass to avoid compression on mobile data
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 8
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madasaf1sh
Level 78: King of Kings
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The IOS app throttles and this is baked into the app, so no point changing the APN to avoid compression wont work, because the App knows you are on a Mobile Connection.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 8
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MI5
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Only just noticed this is in apple section so my comment only applies to android devices.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 8
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Cleoriff
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For clarity (for me) it would be good to know whether phone is actually an iPhone?

Veritas Numquam Perit

Girl in a jacket
Message 6 of 8
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jonsie
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@Cleoriff wrote:

For clarity (for me) it would be good to know whether phone is actually an iPhone?


IPhone section....so I would think so Confused

Message 7 of 8
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Cleoriff
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@jonsie wrote:

@Cleoriff wrote:

For clarity (for me) it would be good to know whether phone is actually an iPhone?


IPhone section....so I would think so Confused


Yes you would think so. However I have spent a great deal of time asking for posts to be moved from O2 Home and Off Topic into the relevant sections so I don't take anything for granted actually..

Veritas Numquam Perit

Girl in a jacket
Message 8 of 8
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