Solved: Theft

Jurgena12 · ‎19-05-2023

Hi,

my phone has been stolen I have blocked it but the phone still appears to be in use. Can we block my Apple ID and phone again please.

MI5 · ‎19-05-2023

@Jurgena12

Guide here Guide: Lost or Stolen O2 Device? - How to Report it

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-05-2023

@Jurgena12

Guide here Guide: Lost or Stolen O2 Device? - How to Report it

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Theft

Getting a Battery change by Apple whilst on O2 Ins...

Activating mobile plan with new Apple Watch Ultra ...

Apple Watch Cellular Data stuck on 'Activating'

Sim not working In new phone

Billing