Sim card not working

Josie1 · ‎15-04-2020

Hi, i’ve updated my phone with o2 and they are paying off the rest of my old contract. I have gone from iphone XR to a ‘nearly new’ iphone 11. My sim card wont work in the iphone 11. I have tried calling/blowing in the sim card bit/turning the data on and off. Nothing is working. Does anybody know why this might be?

Thanks

Cleoriff · ‎15-04-2020

@Josie1

Does your old sim work in the phone? If so use that.

Veritas Numquam Perit

Josie1 · ‎15-04-2020

No. I only have the sim card from my iphone XR as. I only have the one sim card which doesnt work in the ‘new’ phone but still works in the old.
Thanks

gmarkj · ‎15-04-2020

Make sure you are putting it the right way up.
Does it say that the sim card is blocked, or not accepted, or just no signal?

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Josie1 · ‎16-04-2020

It just doesnt display any signal, its the right way up.

MI5 · ‎16-04-2020

@Josie1

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