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Settings->general->current period

Kade
Level 1: Joiner
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on ‎24-09-2020 17:03

on ‎24-09-2020 17:03

I have a 1Gb / month contract for data.
This refreshed a couple of days ago. In this O2 App I can see I have used a few Mb of this new period, as expected, yet my phone shows a “Current Period” value of 1.2Gb (was 1.1 till new period started). I.e. it doesn’t seem to have refreshed. Am I reading it wrong - Kade
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MI5
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on ‎24-09-2020 17:07

on ‎24-09-2020 17:07

@Kade 

You need to reset the data counter each month on your billing date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎25-09-2020 11:39

on ‎25-09-2020 11:39

Hi @Kade , welcome to our community.

How are you getting on with this today? Did you get all the information you needed to clarify about the data usage? slight_smile Let us know if you have any additional questions the community could help you with.

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